Samsung Pay delay reminds merchants: Easy does it

As the original rollout date approached, some observers were surprised to hear that Samsung delayed the launch of Samsung Pay until later this year.

As the original rollout date approached, some observers were surprised to hear that Samsung delayed the launch of Samsung Pay until later this year. The platform will be available to merchants in September and leaders at the company said the delay will allow Samsung to fine-tune some details about the service. 

"If anything, we think that by the time we launch (in September), that we will have significant announcements associated with which banks, which networks are participating with Samsung Pay and even which merchants and which programs attached to merchants will all be a part of Samsung Pay," Will Graylin, global Co-GM of Samsung Pay, told PYMNTS. "And that's just a slight hint into what will be coming. Samsung Pay is in a great position."

Aligning partners is one of the organizational feats smartphone giants like Samsung must navigate before their new "flagship" technology is ready for primetime. Onboarding financial institutions and merchants is integral to the success of a new payment method. 

Just as large companies like Samsung often take their time rolling out new payment platforms, individual merchants should feel no urgent pressure to adopt new processing models. Determining the costs and benefits of a new channel of payment processing can take time and thorough research into your customers' needs and wants. Expediting the adoption process might leave you with a new system that isn't popular enough to justify the expense and maintenance. All major changes to your payment processing offerings should be carefully considered. 

At Vantage, we're experienced in helping merchants determine which payment processing solutions are right for their business models. Contact us today to learn more about our solutions, ask a question or schedule a consultation. 

by Ty Hardison

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