Congratulations to Vantage clients Moss Mills and Pure Fiber on their recent appearances on NBC’s Today Show as featured in Jill’s Steals and Deals. The Today Show segment "Steals and Deals" airs every other Tuesday morning to millions of viewers. Needless to say, both events were very successful and resulted in a huge surge in sales volume.
For Moss Mills, December 6th was their second Today Show sales event. Their previous Steals and Deals appearance was February 8, 2011. As part of the process and with the help of a skilled design team with previous Today Show Steals and Deals experience, they created a secure ecommerce website specifically for this event called www.todayshow.mossmills.com to support the millions of hits to the site within the first few hours of the segment airing. Moss Mills has built its reputation on making and selling high quality products, hand crafted here in the USA and prepared extensively to provide a positive customer service experience.
Moss was warned that other merchants who participate in this Today Show sale encountered extremely long waits (months) for release of funds because of the dramatic change in account activity. However, the Vantage team is well versed in helping clients implement best practices and in managing the underwriting and risk management systems to ensure fast funding. Moss commented “On short notice, Vantage Card Services set up an Authorize.net gateway account and made the process smooth and positive every step of the way. In the many years that we have worked with Vantage, we have been thoroughly satisfied with the courtesy and service that we have received.”
Pure Fiber aired on Steals and Deals Tuesday, October 18th and sold one of their bamboo blankets. Pure Fiber is the premier manufacturer and supplier of eco luxurious bed and bath amenities and their bathrobes, towels and sheets are featured at hundreds of luxury resorts, boutique hotels and spas that care about comfort and the environment. Pure Fiber put a logistics team in place to help them handle the tens of thousands of orders from the sale and they were able to ship all orders within 3 days.
While the Today Show actually has a preferred method of processing, our clients pushed to learn that using their merchant services is not required. Tony with Pure Fiber wrote “Great news! We were on another call with the Today Show and it turns out that we are able to go with Vantage after all! We told them that you’ve been with us for so long and that if there was a chance, we’d prefer to go with you guys.”
Thank you Moss and Tony, we are fortunate to have such strong and long standing client relationships!