by Ty Hardison

Mobile commerce adoption easier on underdeveloped countries

Mobile commerce solutions are being adopted by under developed countries. Some experts talk about the possibilities of replacing all cash and card transactions with a mobile commerce solution. Others are not convinced such a thing will be possible outside of developing worlds where cards are already ingrained in the way that consumers operate.That was one of the messages expressed during the Mobile Commerce World Conference in San Francisco this week. According to ComputerWorld, one of the ongoing themes of the event was the way that mobile payments have already transformed the financial lives of many in less developed countries but are experiencing a tougher road to adoption in larger developed nations.The reason for that is because some of these smaller areas have had their entire banking system built around smart and simple phones, so using those … more

Passbook could become 'gateway' to mobile payment acceptance

Passbook could become the gateway to increased consumer adoption of mobile commerce. During Apple's Worldwide Developers Conference (WWDC), there was no mention of the Passbook application during the keynote address that unveiled iOS 7. According to reports from those that have been able to play with the new operating system, the app, which was a tentpole feature during the 2012 WWDC, is nearly unchanged in the new iteration. While it seems that the company may be putting the mobile commerce app on the back burner, not all experts think that is a good idea.According to a GigaOM article, Passbook could become the gateway for many consumers to accept the use of mobile devices during the payment process. The article cites a CashStar study, which indicates more users are adopting the technology every day and it could the beginning of a new … more

Merchants have opportunity to combine physical stores with mobile commerce options

The popularity of mobile commerce is causing many businesses to examine the option. While this is a smart approach, merchants can not forget about their brick and mortar locations as the two entities actually have a lot offer each other.According to a new report from Harris Interactive, there is an opportunity for retailers to improve their brand and customer standing with the use of mobile applications. Of the more than 2,000 consumers that were surveyed, nearly 60 percent said they would rather research a product online with their smartphone instead of talking to sales associate in the store. However, that does not mean physical stores are losing value.More than 80 percent of respondents said it was "important or very important" to be able to physically touch a … more

Mobile wallet could be the future of in-store retail

The future of retail could rely on mobile commerce and the digital wallet. The retail experience has already been changed by mobile devices. It is not uncommon to see a shopper pull out his or her smartphone or tablet to check for sales or compare prices on a product prior to buying it. As the technology advances, however, the impact the gadgets could have is skyrocketing.In a recent Payment Source guest column by Airtag CEO Jeremie Leroyer, the executive outlined how the future of brick and mortar retail will be paired with mobile commerce.According to Leroyer, how mobility will affect the retail experience is already starting to be felt. The mobile wallet will be the first step toward larger adoption of NFC and proximity payments. These, however, still need hardware options to be on the market to help build the customer experience. For that to happen, … more

Apple's Passbook unchanged in iOS 7

While present in the overhauled iOS 7, the mobile commerce app has not been updated. After having a day to pour through all of the announcements from Apple's Worldwide Developers Conference (WWDC) 2013, many experts are starting to look at what wasn't discussed. While there are a few big rumors that were not touched upon, there was one particular absence that has the payments industry scratching its head - where was Passbook?Mobile commerce seems geared to play a major role in the future of retail and purchasing trends, and Apple's only specific application to handle it is Passbook. The app was a featured player during last year's WWDC but was forgotten during the unveiling of iOS 7.A GigaOM article asked the same question and speculated as to what it could mean."At WWDC 2012, Passbook was called a 'key feature' of iOS 6," the article … more

Mobile commerce gets skipped by Apple at WWDC

At WWDC, Apple announced many things but a mobile commerce option was not one of them. Many eyes were on Apple yesterday as CEO Tim Cook unveiled OS X Mavericks, iOS 7 and a slew of hardware upgrades at the Worldwide Developers Conference (WWDC). For the payment industry, however, there were a few terms—iWallet, iMoney and Passbook—that they waited patiently to hear, but were left disappointed.The mobile commerce market is growing as smartphones and tablets become a larger part of our daily lives. Many experts believe that once Apple incorporates a fully functioning payment solution, it will take off among consumers and shift use. So far, the company has only dipped its toe in the waters with the Passbook application that was announced last year.While there was no mention of an upgrade to the app or any potential hardware changes coming down the road, there … more

Apple files patent on wireless mobile commerce technology

Apple recently filed a patent on technology that would allow users to make payments by placing an iPhone or iPad over a special receiver. Next week Apple will host its yearly Worldwide Developers Conference. It is the event where company CEO Tim Cook - and formerly Steve Jobs - will take the stage and announce a host of new or upgraded services and hardware. Leading up to the event, the blogosphere is abuzz with rumors and wish lists of what Apple may have up its sleeve.While the biggest nuggets of interest involved a streaming music service, the unveiling of iOS 7 and wearable technology known as the iWatch, the payment industry will be looking for something different to be announced.There has been talk of EMV technology being incorporated into the hardware of the iPhone for a few years, but Apple chose a different mobile commerce plan with its Passbook application in iOS 6 last year.There was another interesting … more

Mobile commerce adoption slows, still seen as the future of retail payments

While mobile commerce is growing, many companies still have concerns. As with any major industry shift, there is going to be a handful of bumps in the road before it is becomes standard. Not every business went out and bought a computer on day one. Many waited for reviews and case studies to come in and then decide if it was the best option of them. The retail sector is experiencing this right now with mobile commerce payment options.While hype would have you believe that consumer payments being handled through smartphones and tablets is the future and that time is now, reality is a bit different. A recent study released by IHL Group found that 28 percent of retailers intend to start using a mobile option of processing by the end of 2013. On top of that, a majority of businesses are only looking at mobile solutions as a way to supplement existing point … more

Study: 56 percent of Americans own a smartphone

Fifty-six percent of U.S. residents own a smartphone. Businesses have been spending more time in the last few years looking into the options of mobile commerce. While the functionality of mobile devices is making certain aspects of retail easier, merchants may need to start paying even more attention because a recent study found that a majority of American's now have a smartphone.Released by Pew, the survey interviewed 1,127 adults and found that 56 percent of U.S. residents own a smartphone. That number is up from 35 percent when the study was conducted in 2011.While every major demographic saw significant year-to-year growth, there was surprisingly not a difference in adoption rates among various age groups. The highest age range is 25 to 34, in which 81 percent own a smartphone. After that, 79 percent of the 18- to 24-year-olds … more

Digital coupons helping grow mobile commerce

Digital coupons are helping push the growth of mobile commerce. As this blog has shown, the use of mobile commerce solutions is about much more than just allowing consumers to make purchases on a smartphone or tablet. As these devices become a bigger part of our everyday lives, they have become an important tool for consumers. They help customers find deals and compare prices, before any funds need to be transferred.According to a new report from BI Intelligence, there are a couple of factors that have caused mobile commerce to expand - mainly mobile catalogs and coupons. We all like to look for a deal, and mobile coupons can affect buying strategies for nearly every purchase. For example, in 2012, 305 billion print and digital consumer packaged goods coupons were distributed in the U.S.The study found that 41 percent of mobile coupon users … more