by Ty Hardison

Mobile wallet could be the future of in-store retail

The future of retail could rely on mobile commerce and the digital wallet. The retail experience has already been changed by mobile devices. It is not uncommon to see a shopper pull out his or her smartphone or tablet to check for sales or compare prices on a product prior to buying it. As the technology advances, however, the impact the gadgets could have is skyrocketing.In a recent Payment Source guest column by Airtag CEO Jeremie Leroyer, the executive outlined how the future of brick and mortar retail will be paired with mobile commerce.According to Leroyer, how mobility will affect the retail experience is already starting to be felt. The mobile wallet will be the first step toward larger adoption of NFC and proximity payments. These, however, still need hardware options to be on the market to help build the customer experience. For that to happen, … more

Apple's Passbook unchanged in iOS 7

While present in the overhauled iOS 7, the mobile commerce app has not been updated. After having a day to pour through all of the announcements from Apple's Worldwide Developers Conference (WWDC) 2013, many experts are starting to look at what wasn't discussed. While there are a few big rumors that were not touched upon, there was one particular absence that has the payments industry scratching its head - where was Passbook?Mobile commerce seems geared to play a major role in the future of retail and purchasing trends, and Apple's only specific application to handle it is Passbook. The app was a featured player during last year's WWDC but was forgotten during the unveiling of iOS 7.A GigaOM article asked the same question and speculated as to what it could mean."At WWDC 2012, Passbook was called a 'key feature' of iOS 6," the article … more

Mobile commerce gets skipped by Apple at WWDC

At WWDC, Apple announced many things but a mobile commerce option was not one of them. Many eyes were on Apple yesterday as CEO Tim Cook unveiled OS X Mavericks, iOS 7 and a slew of hardware upgrades at the Worldwide Developers Conference (WWDC). For the payment industry, however, there were a few terms—iWallet, iMoney and Passbook—that they waited patiently to hear, but were left disappointed.The mobile commerce market is growing as smartphones and tablets become a larger part of our daily lives. Many experts believe that once Apple incorporates a fully functioning payment solution, it will take off among consumers and shift use. So far, the company has only dipped its toe in the waters with the Passbook application that was announced last year.While there was no mention of an upgrade to the app or any potential hardware changes coming down the road, there … more

Apple files patent on wireless mobile commerce technology

Apple recently filed a patent on technology that would allow users to make payments by placing an iPhone or iPad over a special receiver. Next week Apple will host its yearly Worldwide Developers Conference. It is the event where company CEO Tim Cook - and formerly Steve Jobs - will take the stage and announce a host of new or upgraded services and hardware. Leading up to the event, the blogosphere is abuzz with rumors and wish lists of what Apple may have up its sleeve.While the biggest nuggets of interest involved a streaming music service, the unveiling of iOS 7 and wearable technology known as the iWatch, the payment industry will be looking for something different to be announced.There has been talk of EMV technology being incorporated into the hardware of the iPhone for a few years, but Apple chose a different mobile commerce plan with its Passbook application in iOS 6 last year.There was another interesting … more

Mobile commerce adoption slows, still seen as the future of retail payments

While mobile commerce is growing, many companies still have concerns. As with any major industry shift, there is going to be a handful of bumps in the road before it is becomes standard. Not every business went out and bought a computer on day one. Many waited for reviews and case studies to come in and then decide if it was the best option of them. The retail sector is experiencing this right now with mobile commerce payment options.While hype would have you believe that consumer payments being handled through smartphones and tablets is the future and that time is now, reality is a bit different. A recent study released by IHL Group found that 28 percent of retailers intend to start using a mobile option of processing by the end of 2013. On top of that, a majority of businesses are only looking at mobile solutions as a way to supplement existing point … more

Study: 56 percent of Americans own a smartphone

Fifty-six percent of U.S. residents own a smartphone. Businesses have been spending more time in the last few years looking into the options of mobile commerce. While the functionality of mobile devices is making certain aspects of retail easier, merchants may need to start paying even more attention because a recent study found that a majority of American's now have a smartphone.Released by Pew, the survey interviewed 1,127 adults and found that 56 percent of U.S. residents own a smartphone. That number is up from 35 percent when the study was conducted in 2011.While every major demographic saw significant year-to-year growth, there was surprisingly not a difference in adoption rates among various age groups. The highest age range is 25 to 34, in which 81 percent own a smartphone. After that, 79 percent of the 18- to 24-year-olds … more

Digital coupons helping grow mobile commerce

Digital coupons are helping push the growth of mobile commerce. As this blog has shown, the use of mobile commerce solutions is about much more than just allowing consumers to make purchases on a smartphone or tablet. As these devices become a bigger part of our everyday lives, they have become an important tool for consumers. They help customers find deals and compare prices, before any funds need to be transferred.According to a new report from BI Intelligence, there are a couple of factors that have caused mobile commerce to expand - mainly mobile catalogs and coupons. We all like to look for a deal, and mobile coupons can affect buying strategies for nearly every purchase. For example, in 2012, 305 billion print and digital consumer packaged goods coupons were distributed in the U.S.The study found that 41 percent of mobile coupon users … more

Mobile commerce impact more than how consumers pay

More consumers are using mobile devices to make smart purchases. If you were sitting at home and needed to buy something, what would you be more likely to do: go to the store, make a phone call, get your computer or grab your mobile device? For many of us, the first stop is to pick up the smartphone or tablet and use any number of apps to start price checking and find the best deal.According to a recent comScore "State of the Retail Economy" report for the first quarter of 2013, the total amount of U.S. retailing spending growth through mobile devices grew nearly three times faster than retail eCommerce (31 percent versus 13 percent respectively). The overall retail industry only grew by 1 percent. For mobile commerce, it is a growth of $5.9 billion.Mobile devices have more of an effect on retail than just giving customers a new way to … more

Small businesses embracing tablet POS as critical tool

When it comes to the use of tablet point of sale solutions, many people think the benefit is nothing more than the ability to process transactions from anywhere in the store. While that is one of the major drawing points of the solution, there are a number of additional features that are making mobile POS terminals the next step in retail.A recent article from Technology Guide covers the ways that businesses are taking advantage of the latest innovation to the POS terminal."The adoption of tablets by small-business merchants has grown dramatically in recent years, especially as the software surrounding organizations moves to a mobile environment," the article reads. "From food trucks to restaurants and coffee shops to craft stores, tablets are becoming one-stop … more

Study: mobile POS market to surpass $2 billion in 2013

Every few weeks, it seems there is a new mobile commerce peripheral gaining headlines. Recently it has been announcements by Square and Groupon of tablet POS solutions coming to the market. There are also the persistent rumors of EMV technology being a part of the latest iPhone or iPad which would change the way the mobile commerce landscape.A recent study from research firm IHL Group found that many businesses are embracing mobile commerce. According to the "Mobile POS: Hype to Reality" report, the shipments of tablets for POS use increased 38 percent in 2013 so far. On top of that, the mobile POS market will surpass $2 billion in hardware and software sales in 2013 as 28 percent of North American retailers plan to adopt a mobile solution by the end of the year.With … more