by Ty Hardison

Best practices for EMV fallback transactions

If a customer's chip is faulty, do you know the best way to process the transaction?

Since the October 1 liability shift, merchants across the country have rushed to adopt EMV-enabled payments systems. With this high rate of migration, the payments industry is observing an exorbitant rate of fallback transactions coming from newly deployed EMV terminals.

In these cases, chip cards presented at a chip terminal cannot be read due to technical issues with the chip. As a result, merchants are pressed to follow fallback acceptance procedures to ensure compliance with card acceptance rules. However, because these fallback procedures require merchants to revert to less secure transaction methods, such as magnetic stripe or key-entry, they must be especially careful when executing fallback purchases.

To navigate the proper fallback procedures, keep these … more

The payment technology of the future. Hint: it's not EMV

NFC technology allows any enabled device to send payment information to retailers with just a wave.

Although EMV technology has been around for decades, its relatively recent introduction to the U.S. (and the ensuing liability shift) has brought the new credit card technology to the forefront of American merchants' minds. While EMV transactions and compliance have come to dominate the merchant payment conversation as of late, another, more innovative payment technology has positioned itself to eclipse EMV as the new future of consumer payment technology: NFC.

To understand how this shift could take place, let's first take a moment to lay out the difference between these two payment methods.

EMV, which stands for "Europay, MasterCard, and Visa," is the technology behind transactions between a chip-enabled credit card and an EMV-enabled payment terminal or ATM. Chip cards have become … more

What you need to know before paying your employees with direct deposit paycards

This year, more people will be paid with paycards than paper checks, according to new research from Aite Group. By 2019, the study predicts, the number of workers compensated via paycard will jump from 7 million up to 12 million while those who receive paper checks will plummet from 6 million to 2 million.

The shift comes as more and more employers are recognizing the advantages of distributing paycards rather than paper checks, for both themselves and their employees. For businesses, paycards represent a massive savings opportunity, costing about $0.35 for a payroll deposit, compared with $2.00 for a paper check, according to a study released by the New York Attorney General's (NYAG) office last year. Researchers also found that employers that switched to payroll cards … more

Dissenting retailers challenge $5.7 billion Visa, MasterCard settlement

The 2nd U.S. Circuit Court of Appeals in New York is currently reviewing its acceptance of a $5.7 billion antitrust settlement.

In the latest development of what has become a decade-long legal battle between merchants and credit card companies, several major retailers have rejected a $5.7 billion antitrust settlement. Now, a U.S. appeals court must decide whether to uphold its approval of the agreement between MasterCard and Visa and merchants despite the objections.

A lawyer for retailers including Target and Amazon urged the 2nd U.S. Circuit Court of Appeals in New York to reject the deal, saying it forces merchants to give up their rights to sue over various policies and practices.

"The defendants are trying to buy something that is not for sale," the lawyer, Thomas Goldstein, told Reuters.

On the other side, merchants who negotiated the deal believe it to be fair, providing more than just the $5.7 billion … more

What retailers need to know about the switch to EMV

This little chip could change everything about the way your company accepts credit card payments.

The U.S. rollout of EMV chip cards continues as merchants contemplate upgrades to their card acceptance technology when conducting in-person transactions.

The EMV "liability shift" that began October 1, 2015 places the liability for card-present fraud onto whichever party is the least EMV-compliant in a fraudulent transaction. In plain English, that means that as long as a customer has an EMV card, it is the retailer's responsibility to provide the point of sale (POS) terminal to take advantage of the added security of the chip. If they do not, they would be considered at fault if a counterfeit card is used that the new technology would have been able to detect and prevent.

Here are a few reasons merchants might want to consider being an early adopter of EMV:       & … more

How Samsung Pay can help retailers, even if they don't know it yet

Approximately 90 percent of all retailers can accept Samsung Pay, whether they know it or not.

As revolutionary as Apple Pay has been in its first year, giving iPhone owners, then Apple Watch wearers, the ability to pay with a wave of their device, it was not without its Achilles heel. For all its innovation, relying on retailers to install new point of sale (POS) hardware limited Apple Pay's adoption, rendering it unable to truly eliminate the wallets from our back pockets. 

Launched at the end of September, Samsung Pay might finally hit the mark, allowing both users and retailers to better take advantage of a more universal mobile payment system. While Samsung Pay might look little different from Apple Pay, the technology running under the hood is wildly different, and it makes all the difference. 

Apple Pay uses Near Field Communication (NFC) to pass … more

Earning your customers' trust through PCI compliance

For your customers to purchase with confidence, make sure you are PCI compliant today.

Your business strives to not only grow in profitability, but also in maintaining a solid customer base. All of your valuable customers depend on you in order to safeguard their personal information, which can be achieved through compliance with PCI Security Standards. In light of recent, massive data hacks, consumers across the country are growing wary of merchants' abilities to protect their financial and sensitive information.

Being PCI compliant means your customers can shop with confidence at your place of business, according to the PCI Security Standards Council. Without this compliance, your business could be in danger of canceled accounts, payment card issuer and government fines, lawsuits and more. 

Despite the fact that businesses must be PCI compliant any time& … more

Merchant best practices to win more billing disputes

Merchant best practices to win more billing disputes At Vantage we work with many types of businesses to set up recurring billing for services. This work includes implementing the proper payment technology for their specific needs as well as establishing merchant services on Interchange pricing plans and managing transaction qualifications with PayView data analytics. Yet our billing clients often find that one of the most valuable services Vantage provides is in helping them establish policies to prevent and win service fee billing disputes.

Dispute resolution starts with putting policies in place with clear communications designed to limit disputes from arising and when they do to handle them in proactive ways to prevent them from turning into chargebacks where cardholders escalate their dispute to their card issuer.

However, inevitably, … more

eCommerce merchants should use AVS and card verification features

To protect against fraud, eCommerce merchants should use AVS and card verification features.

eCommerce businesses should use two built-in card security features when accepting card-not-present (CNP) transactions. When a transaction is submitted to the card payment processor, the authorization approval or decline response is able to determine three things: if the card is in good standing, if the card has been reported lost or stolen and if there are funds available to make the purchase. This approval or decline response is separate from two other responses that are available as card security features: address verification and the card verification value that is only printed on the physical card.

Address Verification Service (AVS) compares the address information that the cardholder provides during checkout to what is on record for that card number at the issuing bank. There are … more

The partner of choice: Vantage

Choose a merchant account provider with the best customer service and commitment to help you succeed.

When looking to partner with a merchant service provider, avoid settling with the ordinary and partner with the extraordinary. At Vantage, clients will benefit from our payment system consulting expertise and our state of the art credit and debit card processing services.

Successfully navigating through the complexities of pricing, technology and regulations with card processing can be difficult, but with a professional consultant and partner to guide you through the process, your business operations and profitability will have never been better. Our experienced team has serviced every kind of merchant, therefore we will work with you to determine what payment solution is best for your industry and business needs, along with providing you with resources and tools to best … more