by Ty Hardison

Untraditional small businesses turning toward mobile payments

More small businesses are starting to use mobile commerce strategies. This blog has covered the use of mobile devices as a way to accept customer payments before, but it normally revolves around the retail sector. However, the increasing functionality of smartphones and tablets is making mobile a more attractive solution for a wide array of companies.A recent article in USA Today examined how small businesses of all types are looking into these systems. The piece features an interview with Trippe Fried, an attorney in New York who answered the challenge of cash flow with mobile payment processing."I don't meet people in my office," Fried told the news source. "I'm in their office, meeting with their people. If it's time to pay a bill, I reach into my briefcase, pull out my iPhone and clients give me a credit … more

Study: the use of tablet POS terminals on the rise

The use of tablets as a POS terminal is a growing trend in the retail sector. A study from U.K. research firm Timetric found that between 2011 and 2012, the number of "mobile point-of-sale" terminals registered by businesses worldwide more than doubled. While researchers do not see that level of adoption to continue year-over-year, they do project that the percentage of systems like Square, Intuit, PayPal and others, will jump from fewer than one-fifth last year to nearly half by 2017.According to a recent Wired article, using an iPad as the company cash register is about to move from a novelty to the norm. Marcus Wohlsen, the author of the piece, framed the article around a trip to a local coffee house where he he paid, tipped and declined a receipt when the employee … more

A snapshot of mobile POS systems in retail

Doing a Google search for mobile commerce will provide more options than most people know what to do with. As more payment experts have touted the solution as the future of retail, it is easy to understand why this might be the case, but what impact are these systems actually having in the system and what does the future look like? Thankfully a new report is answering these questions.Released by and ROAM, the study revealed several interesting trends in the mobile point of sale ecosystem. The biggest takeaway suggests that mPOS solutions drive less than one-tenth of one percent of overall retail sales since many early adopters of mPOS solutions are the small non-card accepting merchants in sectors that account for minimal overall retail sales volume.There is no reason to fret … more

Mobile commerce opens up improved marketing possibilities

The phrase "retail therapy" is well known among shopaholics. It is a way to make yourself happier by shopping and many people swear by it. In fact, according to reports by Ebates, more than 51 percent of Americans surveyed engage in some form of retail therapy and being able to get a deal ups the feeling to just under 81 percent.According to another study by Swirl, mobile commerce is starting to become a "therapeutic" tool for those that are using retail to feel better. The report found that 53 percent of the 1,000 women surveyed have between one and five shopping apps on their smartphones. However, 76 percent said they prefer to shop in brick-and-mortar locations with their smartphones tucked away.What this shows is that the mobile commerce sector still has a ways to … more

Mobile commerce grows beyond just the actual transaction

Mobile commerce goes beyond just the transaction. Many retailers have spoken about the future of mobile commerce and early versions can be seen in a number of different merchants as big as Apple or as small as the food truck parked up the street. However, as mobile technology advances, the ways that businesses can interact with their customers through the mobile medium is evolving.In a recent ZDNet article, Diarmuid Mallon explained how the opinion of mobile commerce has changed. Previously he has touched on how the next "killer app" will be programs that act as the mobile wallet. However, Mallon points out there are a number of different ways that companies can take advantage of when it comes to mcommerce for both consumers and enterprises."Sure, mobile payments are exciting," Mallon wrote. " … more

Mobile commerce to reach $108 billion in 2017

Many merchants have realized the benefits that mobile commerce can bring to their business. As more consumers make smartphones and tablets a part of everyday life, the chance of retailers needing to deal with this kind of transaction is becoming a greater reality. According to a recent report, that time could be sooner than most think.Released last week by eMarketer, the study predicts that by 2017, approximately 25 percent of online transactions in the U.S. will take place on a mobile device. That is more than double the number that occurred during 2012.In 2013, mobile commerce sales are expected to rise 82 percent from $24.81 billion to $38.84 billion per year. That number will continue to rise and by 2017, mCommerce will generate more than $108 billion in U.S. retail sales.Aside from& … more

Summer months see rising temps, rate of mobile commerce

Anyone that has studied retail trends is is aware of the ebbs and flows that come with the changing of the seasons and holidays. For the most part, when customers are willing to buy is relatively predictable, but the way in which they choose to make those purchases is starting to change.This week, eBay India released the results of a consumer survey to find out how customers planned to shop during the popular summer sales months. The warmer weather means more people are out and about, but the study found that more of them may be turning to their smartphones to finalize their transactions.More than 50 percent of respondents said they plan to make a purchase over their smartphones or tablets from the comfort of their living rooms. They cited the desire to avoid the heat and crowds of … more

Tablet POS systems add aesthetic edge to businesses

Tablet POS terminals are allowing business owners to get crafty with cash register design. Speaking from experience, the first time you make a transaction through a smartphone acting as a POS, there is a "Wow" factor. The associate scanning products, swiping a card and asking you to sign on the screen with your finger on the device in their hand still seems futuristic, but it is the future of retail. Not only that, but it is allowing merchants to get much more creative with their POS terminals.A recent article in the New York Times interviewed several small business owners from around the country that have started using tablets as the basis for their cash register, but they are doing so in increasingly crafty ways. The design and functionality of tablets like the iPad make it possible to create innovative registers instead of the traditional clunky plastic … more

Smart implementation of mobile commerce solutions needed for success

There is a phrase every customer hears at the cash register when they get ready to make a purchase - "cash or credit." However, as technology has evolved, there may be a new payment option that needs to get added to that list, mobile.Smartphones have penetrated nearly every aspect of our everyday lives, from how we search the web to how we play games to how we shop. From digital coupon and loyalty cards to electronic payment options, smartphones have become as important to the commerce process as cash.However, a recent report issued by the Federal Trade Commission (FTC) highlights some key consumer and privacy issues resulting from the increasingly widespread use of mobile payments."Consumers fund mobile purchases using a variety of sources, from credit cards to … more

Mobile economy expected to reach $66 billion in revenue by the end of 2013

Mobile revenue is increasing and expected to top $66 billion by the end of the year. When it comes to the changing mobile economy, not only has its effect on business evolved, but how we define it has as well. In many instances, "mobile commerce" only referred to the revenue generated by app stores. However, as free and "freemium" - no cost programs that use an in-app purchase model for a better experience - and new business strategies like those used by Uber have made measuring the true nature of the mobile economy more complex.First and foremost, we still need to consider application downloads. According to a report from Canalys earlier this week, app downloads increased 11 percent in the first quarter of 2013. In that time frame, a total of 13.4 billion programs were downloaded and in-app purchases topped $2.2 billion. That is an … more