Merchant Poll






Merchant Survey Results

Rates
As you might expect, Rates are currently ranking number one in our survey. Congratulations - You have come to the right place if you are looking to lower your rates. After studying the wealth of information on this site about what determines your rate, Interchange and price structure, you understand that a one size rate plan does not fit all. Your business is unique and you require more than a generic "rate-as-low-as" rate quote. You need a detailed proposal with a custom rate structure based on your specific industry Interchange, your technology infrastructure, and the various acceptance methods you use. Request a quote and learn more.

Service
Buying a service is different than purchasing a product, but one thing is the same, you get what you pay for. Not all service providers are the same. Vantage is not in the business of leasing credit card machines or signing merchants into long-term contracts. Many who solicit your business are interested in only the quick buck from an equipment lease or from selling your long-term contract.  With Vantage, you have a personal point of contact. The same person you work with during the sales process, is the person that will work with you to implement and provide responsive account service.

Terms
At this point in the survey, merchants seem least concerned with Terms. But what if you are unhappy? As we discuss throughout this site, if you don't pay close attention to the fine print of the terms and conditions of the merchant agreement you sign, then you will be setting yourself up for disappointment. Don't wait to learn the importance of seeking out a provider that doesn't lock you into a long-term contract with steep early termination fee penalties. Learn more about the pitfalls of ignoring terms in your negotiation.

Solutions
A very important part of your business is to finalize the sale by collecting payment. You interface with your customers in many different ways and at different volumes, speeds and points of sale. Selecting the payment type and acceptance solution that best meets your needs is critical. Quality network service, protecting against fraud, and responsive technical support are important ingredients of the right solution. For an introduction into options, please visit our solutions section, or better yet, call us at 800-397-2380 for a free professional consultation.

Incentives
With Vantage, you will be rewarded with unique incentive programs you won't find anywhere else. If you like earning miles and rewards when you use your credit card, you will love to do the same when you accept credit cards. So we ask "How much could you save while racking up the miles?" Read more...