Solutions for Merchants

Touch Tone Capture Merchant Accounts
Touch Tone Capture Instruction Guide

Touch Tone Capture offers merchants a simple and affordable alternative to terminal and paper based credit card transaction processing. Using any touch tone phone including your cell phone, you dial an 800 number that connects you to an interactive voice response unit where you use your telephone keypad to enter the authorization request. This service is accessible 24 x7x365. The service is full featured system and supports sales, returns, force, authorization only, and voids. TTC merchants must get imprints of cards, so Vantage provides a special package that includes a new manual imprinter, a custom merchant plate, and 200 sales drafts for only $35.

There are no terminal equipment or system costs. You use a manual hand imprinter to make an imprint of the cardholder's card and get an authorized signature. This is a very safe method when combined with getting an immediate approval code using the Touch Tone Capture service. The downside is you pay card not present rates for keying transactions instead of swiping the card's magnetic stripe. If you are low volume, however, this is the best method.

Accept credit cards when the card is not physically present at the point of sale. Touch Tone Capture works well for mobile merchants were the sale amount is high and the volume of transactions is low. For example a plumber or a doctor making house calls may opt for the low cost convenience of processing their credit card sales using any touch tone telephone including their mobile phone. Touch Tone Capture is an excellent alternative to investing in a wireless terminal.

Touch Tone Capture merchants should take special care to get manual imprints of all credit card sales and safely store these for easy retrieval to prevent losses from chargebacks and fraud. Merchants should understand that credit card transactions are a convenient form of payment, not a guaranteed form of payment. Accepting credit card transactions when the card is not physically present at the point of sale is risky because all the rules and regulations are written in favor of the cardholder and all risk of fraudulent sales are placed upon the merchant.