Solutions for Doctors

Insurance Benefit Verification: SPOTCHECK^® is a HIPAA compliant electronic insurance benefit verification service supporting both web based access and terminal POS devices for access to regional and national health plans. We now feature Medicare Part A and Part B database access. This means that facilities such as hospitals as well as doctors offices can now determine eligibility for Medicare beneficiaries. The information returned includes basic eligibility, deductible status, and information regarding secondary coverage or HMO coverage. Medicare coverage may be verified as part of our monthly service with no additional transaction fees charged for this payor.

Manual benefit eligibility verification is a time consuming and expensive process. With SpotCheck, a simple electronic procedure verifies patients' eligibility and provides a complete printout verifying coverage and, depending on Payer, all pertinent patient information such as co-pay, deductible and PCP.

Eligibility requests may be processed as a single request or as a batch submission. In either case, the need to remember multiple user ID's or passwords is avoided by use of our sophisticated network management system. Using SPOTCHECK Batch Processing on the Internet, your practice can verify your appointment calendar prior to your patient’s arrival in the office.

Our Internet POS software and service is now available for the Omni 3750 IP terminal. This is the first POS service to offer Internet eligibility with a dial back up on a multi-application platform (Credit/Debit processing, Insurance eligibility, and more all on one terminal). Our Internet service offers a significantly faster transaction time and removes the need for the medical office to have a dedicated telephone line. Use your always on, high speed Internet access such as Cable, DSL or T1 and at the same price as a dial up application.

How many patients do you check for eligibility per day? How many minutes per verification phone call? What else could your staff be doing to grow your practice?

Secure Patient-to-Practice Communication: mdSOS is a secure Internet messaging system between patients and providers. It allows patients to request appointments, medications, and forms. Patients can even pay their bills on line. mdSOS also allows patients to store their own medical information for transmittal to their providers. Finally, in conjunction with SPOTCHECK when messages such as appointment requests are sent, the patients health plan eligibility is confirmed at the same time.

The balance between care and cost is increasing the strain on practices struggling to do it all — provide excellent care to a growing number of patients while handling countless administrative details. Busy patients in a hectic world don’t want phone trees or long waits. When they need care, have questions, or simply want to schedule appointments, they want to be able to reach your office immediately. This secure Web-based system puts patients in charge of many routine functions, automates others, and enhances patient-to-practice communication.

Credit/Debit/Check/Gift Processing: Run multiple applications for processing credit, debit, check and gift card payments. Or use our Easy-Pay software to accept recurring credit card payments or when you don't know the amount of a patient's co-payment or deductible at the time of service.