by Ty Hardison

Tablet adoption, POS peripherals on the rise

Tablets are a popular computing device. That is an obvious statement, considering that according to an IDC study, this year nearly 250 million of them will be sold worldwide. As the years go on, that number is going to rise until they reach nearly 600 million units by the end of 2017. By comparison, PC sales will remain relatively flat and hover around 360 million annually over the same time frame.With more tablets in consumer hands, it is easy to make the link that more will start showing up in a place of business, regardless of the industry. In a retail setting, it could become commonplace to see a sales associate use a tablet to check on product information and availability and even run full transactions.With the right applications and a secure wireless network, … more

Who will claim their share of the Visa MasterCard multibillion-dollar settlement?

What is being billed as the largest antitrust settlement ever at $7.25 Billion, The Payment Card Interchange Fee and Merchant Discount Antitrust Litigation settlement received preliminary court approval back in November 2012. All merchants in the class action suit were notified that they had until May 28th to opt out. With this deadline behind us and only about 7,000 merchants out of more than 7 million merchant class members formally opting out, final court approval is exceedingly likely.

Many of the merchants that did opt out were very large merchants like Amazon.com, 7-Eleven, CVS Pharmacy Inc., Target Corp., Macy’s Inc. and Wal-Mart Stores Inc. who opted out over concerns that the settlement gave Visa and MasterCard too much freedom to raise rates in the future. In choosing to … more

PCI compliance an 'afterthought' for mobile commerce solutions

It is impossible to deny the fact that mobile commerce is an increasingly important tool in a number of business sectors, including retail. As the functionality of smartphones and tablets continues to advance, using these devices to increase revenue and improve both the user and customer experience is almost becoming a necessity. However, it takes much more than just buying a tablet POS system to make it the smartest solution.Recently Jeremy King, the European director of the PCI Security Standards Council, was interviewed by Bank Info Security. He mentioned that while merchants of all sizes are updating their point of sale solutions and adding a mobile component, card security is often an afterthought. This is because the PCI compliance issues are more complicated."[There … more

iPhone users lead the way of mobile commerce users

More iPhone owners are using mobile commerce than any other smartphone. The battle between Apple's iOS and Android has been raging for the last few years as more consumers take the plunge into the world of smart devices. It has also become a focal point of the mobile commerce push. As more consumers use their devices to help them make purchases, whatever gadget they choose to use could change how companies proceed with their offerings.According to a recent study by Forrester Research, which surveyed 53,427 adults aged 18 and older, 69 percent of iPhone users have used the device to make a purchase. That is compared with 53 percent of Android users, 35 percent of BlackBerry users and 32 percent of Windows users.Mobile device owners are also using their devices to research products before they make a purchase. The study found that 86 … more

Mobile commerce adoption easier on underdeveloped countries

Mobile commerce solutions are being adopted by under developed countries. Some experts talk about the possibilities of replacing all cash and card transactions with a mobile commerce solution. Others are not convinced such a thing will be possible outside of developing worlds where cards are already ingrained in the way that consumers operate.That was one of the messages expressed during the Mobile Commerce World Conference in San Francisco this week. According to ComputerWorld, one of the ongoing themes of the event was the way that mobile payments have already transformed the financial lives of many in less developed countries but are experiencing a tougher road to adoption in larger developed nations.The reason for that is because some of these smaller areas have had their entire banking system built around smart and simple phones, so using those … more

Passbook could become 'gateway' to mobile payment acceptance

Passbook could become the gateway to increased consumer adoption of mobile commerce. During Apple's Worldwide Developers Conference (WWDC), there was no mention of the Passbook application during the keynote address that unveiled iOS 7. According to reports from those that have been able to play with the new operating system, the app, which was a tentpole feature during the 2012 WWDC, is nearly unchanged in the new iteration. While it seems that the company may be putting the mobile commerce app on the back burner, not all experts think that is a good idea.According to a GigaOM article, Passbook could become the gateway for many consumers to accept the use of mobile devices during the payment process. The article cites a CashStar study, which indicates more users are adopting the technology every day and it could the beginning of a new … more

Merchants have opportunity to combine physical stores with mobile commerce options

The popularity of mobile commerce is causing many businesses to examine the option. While this is a smart approach, merchants can not forget about their brick and mortar locations as the two entities actually have a lot offer each other.According to a new report from Harris Interactive, there is an opportunity for retailers to improve their brand and customer standing with the use of mobile applications. Of the more than 2,000 consumers that were surveyed, nearly 60 percent said they would rather research a product online with their smartphone instead of talking to sales associate in the store. However, that does not mean physical stores are losing value.More than 80 percent of respondents said it was "important or very important" to be able to physically touch a … more

Mobile wallet could be the future of in-store retail

The future of retail could rely on mobile commerce and the digital wallet. The retail experience has already been changed by mobile devices. It is not uncommon to see a shopper pull out his or her smartphone or tablet to check for sales or compare prices on a product prior to buying it. As the technology advances, however, the impact the gadgets could have is skyrocketing.In a recent Payment Source guest column by Airtag CEO Jeremie Leroyer, the executive outlined how the future of brick and mortar retail will be paired with mobile commerce.According to Leroyer, how mobility will affect the retail experience is already starting to be felt. The mobile wallet will be the first step toward larger adoption of NFC and proximity payments. These, however, still need hardware options to be on the market to help build the customer experience. For that to happen, … more

Apple's Passbook unchanged in iOS 7

While present in the overhauled iOS 7, the mobile commerce app has not been updated. After having a day to pour through all of the announcements from Apple's Worldwide Developers Conference (WWDC) 2013, many experts are starting to look at what wasn't discussed. While there are a few big rumors that were not touched upon, there was one particular absence that has the payments industry scratching its head - where was Passbook?Mobile commerce seems geared to play a major role in the future of retail and purchasing trends, and Apple's only specific application to handle it is Passbook. The app was a featured player during last year's WWDC but was forgotten during the unveiling of iOS 7.A GigaOM article asked the same question and speculated as to what it could mean."At WWDC 2012, Passbook was called a 'key feature' of iOS 6," the article … more

Mobile commerce gets skipped by Apple at WWDC

At WWDC, Apple announced many things but a mobile commerce option was not one of them. Many eyes were on Apple yesterday as CEO Tim Cook unveiled OS X Mavericks, iOS 7 and a slew of hardware upgrades at the Worldwide Developers Conference (WWDC). For the payment industry, however, there were a few terms—iWallet, iMoney and Passbook—that they waited patiently to hear, but were left disappointed.The mobile commerce market is growing as smartphones and tablets become a larger part of our daily lives. Many experts believe that once Apple incorporates a fully functioning payment solution, it will take off among consumers and shift use. So far, the company has only dipped its toe in the waters with the Passbook application that was announced last year.While there was no mention of an upgrade to the app or any potential hardware changes coming down the road, there … more