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Archives / 2013
  • How the payment industry is changing

    Mobile devices will play a major role in the future of retail, which means point of sale systems will need to adapt.

    The payment industry has undergone some major changes over the last few years, but there are still many merchants that are wary of upgrading their payment solutions and there are a few reasons for this hesitation.

    A recent article from Street Fight Magazine examined the payment landscape. The boom in technological innovation has been driven by the need to bridge the gap between retailers' online and offline services. However, the achievement of this goal depends on improvement in point of sale systems.

    "Many of these services still revolve around a black hole of sorts — the point of sale," the article reads. "Much of the automation and efficiency that technology has brought to ecommerce is still out of reach for the local market because the sellers remain largely offline." … more

  • PCI compliance on display following Target network breach

    Earlier this month, during the busiest shopping time of the year, it was announced by Target that the company was the victim of a prolonged security breach that affected at least 45 million credit card numbers. The exact nature of the attack is still unknown, but it is considered one of the biggest retail credit card breaches in history.

    In the aftermath of the attack, many security experts have speculated as to how such an attack could be possible. One article from CRN spoke with several security experts to examine how the complexities of PCI compliance could have played a role.

    According to Rick Doten, the chief information security officer at Digital Management, one of the biggest takeaways is the evidence that a massive breach is survivable.

    "I'm not surprised to see another … more

  • Seattle Seahawks use mobile POS system to get fans out of line and back to the game

    The Seattle Seahawks have rolled out mobile commerce options to speed up fan transactions in the gift shop.

    Fans of the Seattle Seahawks football team and Seattle Sounders soccer team are known for being some of the most passionate you can find. At a recent Seahawks home game, 64,338 individuals packed CenturyLink Field and set a world record for noise at a sports stadium at 136.6 decibels. Fans with this much passion want to watch the game and not wait in line for merchandise, food and beverages while the action is taking place.

    This is why the Seahawks have decided to upgrade their point of sale system and deploy a mobile solution that will help speed up wait times and improve revenue in the process.

    A recent article from CIO featured an interview with Nick Johnson, an IT specialist for the Seahawks. With the team being one of the … more

  • Mobile POS security an 'afterthought'

    According to an expert, mobile payments security is an afterthought.

    Many retailers have been rolling to smartphone and tablet POS systems over the last year as a way to improve customer experience. It is much easier for customers to get in and out of a crowded store when the associate helping them find a product can also process the transaction on a mobile POS system right in the aisle. This also cuts the lines at the registers down dramatically during busy hours.

    However, mobile commerce in this manner is still a new phenomenon that is being tested and has kinks to be worked out — specifically when it comes to security.

    A recent article from Dark Readings featured an interview with Mike Park, the managing consultant at Trustwave. He and his team have been testing mobile POS security and found a flaw where a stolen … more

  • iBeacon technology could change retail payment options

    The new iBeacon technology could change retail payment options.

    One of the most talked about mobile commerce payment solution technologies is NFC technology. However, one of the biggest hurdles for widespread adoption has been Apple's reluctance to add a near field communication chip to its popular mobile device product line. It is a feature that has been speculated about for years, but the company has refused to adopt it.

    The company has used other applications like PassBook and retailers that are using iPads as a tablet POS system could have a new payment system in place with the use of iBeacon Bluetooth technology. A recent article from Business Insider examined what this could mean for retailers.

    Any device with iOS 7 has the capabilities to become an iBeacon transponder or receiver. This means merchants using Apple … more

  • Study: mobile POS systems have major impact on the future

    Mobile devices are going to play a major roll in the future of retail payments.

    Over the next few years, many merchants will find themselves at a crossroads when it comes to using mobile devices as a part of the point of sale process. While some have already adopted, others will need to jump on board in order to meet future trends.

    That is the argument that a recent report from IT research firm Informa makes. The study found that businesses have been able to serve more customers during busy times, issue electronic receipts and reduce the loss of sales due to customers' reluctance to wait in long lines.

    "In the longer term, adoption of NFC- and cloud-based mobile payment services could reduce the retailers' need to have many checkout counters," the report read. "Shoppers could scan the items they want to buy using their mobile phones and pay for their … more

  • Applebee's deploying tablet POS systems to every table

    More restaurants are using tablet POS systems at tables.

    Retailers need to be aware of the fact that customers wants things to be quick and easy. No one likes to wait in line. This is one of the reasons why smartphone and tablet POS systems have taken off. Associates are able to accept payments from anywhere in the store and customers are able to avoid the lines.

    However, some restaurants are taking this to a new level. This is happening by putting these devices on their tables and allowing patrons to order and make payments at their own pace without getting up or with the help of a server.

    According to an article from Forbes, Applebee's is the latest eatery to get on board with this plan. The company announced this week that it will rollout 100,000 tablets to its 1,860 U.S. locations. This is one of the largest tablet … more

  • What will the payment industry face in 2014?

    Mobile commerce will play a major role for retailers in 2014.

    As 2013 comes to a close, experts are creating their lists of things that people can look forward to next year. The payment industry is no different and 2014 could have a number of changes in store.

    A recent article from Convenience Store Decisions examined several of the major issues that organizations will need to deal with in 2014. One of them is the impact of mobile commerce options for retailers. This includes several different components including consumers preferring to pay with a mobile device and the need for NFC technology at the cash register.

    The article mentions that there will be a projected 24 million mobile devices in the hands of customers by 2020. As more consumers use their smartphones for daily tasks, it becomes more likely that they would prefer to use … more

  • Are merchants ready for the year of mobile POS systems?

    Mobile POS systems could be front and center in 2014.

    There is no question that mobile devices are playing a major role in several different aspects of the business landscape. From the ability of employees to work remotely to using applications as a way to improve and streamline information gathering, there are countless ways that organizations can use these gadgets to take their company to the next level.

    A recent article from QSR Magazine asked the question "is 2014 the year of the mobile point of sale system?" The piece features an interview with Jared Isaacman, the CEO of Harbortouch, a cloud and tablet POS provider, and his answer is "yes." He mentioned that the technology has evolved rapidly and will continue to do so as the mobile technology sector continues to integrate with the rest of the business world.

    When it comes to … more

  • Examining the current state of interchange rates

    Interchange rates are a key component to merchant payment solutions.

    For the international business world, interchange regulations are one of the more complicated topics of debate. Understanding the global trends in this medium will be key to setting up a new standard in the industry.

    A new report from Mercator Advisory Group examined the current state of international interchange regulation. It looked into the world of legislators and regulators that are setting interchange fees, and examined whether a reduction or cap on the amount that financial institutes and global card networks can charge merchants interchange fees for accepting payment card transactions would be viable.

    The study found that there is little evidence that a cap accomplishes its intended goal of saving money for both merchants and customers. In fact, it seems like the … more

  • Why knowing your customers' mobile devices will assist you this holiday season

    Knowing what device your customers are using can help ensure you are able to better process mobile payments.

    It's no secret that mobile payments will play a major role this year during the holiday shopping season. Earlier this fall, an article in Practical eCommerce projected that 16 percent of eCommerce purchases this season will be conducted on mobile devices, and that doesn't include those who bring their devices to brick-and-mortar retailers to scan or tap them to make in-person purchases. 

    As a result, retailers must be more cognizant than ever of the impact mobile spending can have on their business and they have to begin considering mobile devices as an extension of their customers. When companies evaluate their potential customers, they process a large volume of data and utilize that information to better construct marketing strategies and other customer facing operations. … more

  • Is the U.S. ready for EMV technology?

    EMV adoption deadlines are getting closer in the U.S.

    There has been much debate across the United States about adopting a certain system that is already in wide use in other parts of the world. This isn't the metric systems but EMV — a chip-and-pin payment method for credit cards. Unlike the metric system, however, EMV actually has a deadline for U.S. adoption and it is creeping up faster than most retailers realize.

    A recent article from Nerd Wallet examined how the preparation for adoption is going and if the system can even work in the U.S. According to the piece, 73 percent of Western Europe is already using EMV technology instead of the magnetic stripes that are popular in the states.

    The U.S. is lagging behind and the main reason could be the cost of adoption. According to the piece, for all U.S. retailers to replace … more

  • New iPads help push tablet POS adoption

    Over the last few weeks, Apple has released new versions of its popular tablet with the iPad Air and the iPad mini with Retina display. These two devices are predicted to be big sellers during the holiday season, but they could also be used by retailers as a cash register system.

    A recent article from Tablet PC Review examined the different ways that iPads have become a major player in the tablet POS marketplace. The original iPad essentially launched the marketplace in 2010 and three short years later, many retailers—large and small—have adopted tablets as an improved way to handle customer payments.

    The article mentions national global chains like JCPenney, Barney's and Apple, as well as small corner shops that have found a number of … more

  • Does KitKat break off a piece of NFC?

    The latest version of Android opens the door to NFC technology.

    Often times, when the retail sector looks at mobile payment trends that consumers are using and merchants need to take notice of, they look at what Apple is doing. This is the company that kicked the mobile device revolution into overdrive with the iPhone and the iPad. With every press event that includes the popular smartphone, payment experts eagerly await the inclusion of near field communication (NFC) technology and they have so far been disappointed.

    So how about we change topics and instead look at the latest operating system from Android and what it could mean for payment options and NFC technology. A recent column from Cherian Abraham for Mobile Payments Today looked into this for the latest platform known as Android 4.4 KitKat.

    According to Abraham, the new … more

  • Company improves sales 318 percent with mobile cash registers

    Mobile payment solutions helped a company improves sales 318 percent.

    Many payment solution providers have expressed the benefits of mobile payment solutions. However, talking about these systems can only go so far and in many cases exploring how a business has been able to improve their operations by using the system can be a more powerful way to show off the benefits of the strategy.

    A recent article from Retail Customer Experience profiled retailer Alex and Ani. The jewelry manufacturer and seller has been in business for nearly a decade and has experienced significant growth throughout its physical stores. Recently, the organization upgraded to a mobile POS payment system.

    "What was happening was that we would have 50 people in the store trying to buy products and we had only three point of sale systems to serve them" Alex and Ani CTO Joe Lezon … more

  • Holiday season prime for new POS systems

    The holiday shopping season can be easier for businesses that use mobile commerce.

    As we pass through November, retailers are in the beginning of what is the busiest time of the year. The shipping industry is predicting record numbers of packages being put in the mail and malls already have Christmas carols playing and a North Pole setting created for kids to get their yearly picture taken with Santa Claus.

    It seems as though the holiday shopping starts earlier and earlier every year. Some merchants this year are opening on Thanksgiving and staying open for close to 48 hours of sales. However, this is far from a new trend and a recent Slate article tracked it all the back to the Victorian era.

    "Like so many of our retailing habits, early shopping dates back to the late Victorians," the article reads. "Along with inventing cash registers, mail-order … more

  • Study: 77 percent of Canadian retailers to use mobile POS systems by 2018

    In the retail world, the future of payment options is very much in flux. Cloud-based platforms, mobile commerce and NFC technology are all starting to gain a foothold in the retail industry, but it can be difficult for a merchant to know which bucket to put their eggs.

    A recent article from Point of Sale News recaps an Infogroup Targeting Solutions survey that found 77 percent of Canadian small business merchants plan on using mobile checkout strategies in the next few years. More than half of them say a system could be in place by 2018. That would triple the number of retailers using mobile POS solutions now.

    "This is essentially the compact car of the payment processing industry," Parry Rosenberg, Vice President of Sales and Marketing at MONEXgroup, told the news source. "This … more

  • New generations pushing adoption of mobile payments

    Younger shoppers are helping push mobile commerce.

    For small retail businesses, making every dollar that passes through the door matter is the key to be being successful. Over the last few years one of the best ways for this to happen is through the use of upgraded point of sale systems.

    A recent article from The Street examined how tablet POS systems and the cloud are combining to create a new way to handle traditional tasks. From national retail chains to small corner mom and pop locations, the use of mobile commerce tools is becoming more of an industry standard.

    "Our customers are typically new stores; a younger demographic and early adopters of technology," ShopKeep Founder and CEO Jason Richelson told the news source. "They are not afraid to try new things and embrace change, and you can see that reflected in their business … more

  • Mobile POS carving out a larger home in retail

    More retailers are adopting mobile payments.

    Many retailers have reached a crossroads when it comes to the POS terminal. Over the last few years, the use of cloud-based systems and mobile registers has grown, just as the technology that backs them has evolved. Apple's mobile-based operating system was still a novel concept as little as five years ago. Now it is commonplace.

    Scott Lamb, the founder of a Utah-based point of sale solution provider, was recently interviewed in a Business Solution article about the current landscape of the point of sale industry. He covered several topics, but focused heavily on the use of tablet POS and cloud-based systems.

    Lamb mentioned that a number of organizations are using a hybrid fixed/mobile environment by keeping at least one traditional POS station. This allows all customers to feel … more

  • SAP vending machine shows power of NFC technology

    Many organizations are looking for different ways to connect with their customers and provide a more personalized shopping experience. Imagine walking up to a vending machine and finding it stocked with all of your favorite treats. Customers would immediately get drawn in and start looking for those machines.

    This is far from being just a marketer's dream, as SAP has created a smart vending machine that allows users to make payments through an NFC link and social profile. Consumers simply tap their smartphone against a receiver on the machine. This actives the machine, which in turn pulls the customer information from the cloud. Funds are taken from a preselected account and the video screen provides information like last purchased items and customized special offers. … more

  • Why are NFC and the payment industry so far apart?

    Why is NFC technology not as widespread as some would have you believe?

    For the last few years, the use of Near Field Communication (NFC) technology in the payment world has been the "next big thing." However, you are more likely to use the chip to send pictures between smartphones or connect a device to a third party peripheral. The question then becomes, why have payments and NFC not been joined in a partnership yet?

    A recent article from the Calgary Herald examined the current landscape of NFC technology and attempted to answer this question. According to the news source, the problem is not the technology, but rather the system or solutions around it.

    "It starts with the banks and credit companies that need to invest in the new opportunity and bridge consumers and merchants by offering a secure and standard payment system," the article reads. … more

  • Study: in-store mobile commerce to reach $1.7 trillion by 2017

    The retail world is changing to incorporate mobile devices.

    There was big news in the mobile payment landscape at the end of last month as PayPal acquired Braintree—a company that specializes in mobile transactions. This is another example of the feeling that mobile devices will play a major role in the future of consumer payments.

    BI Intelligence released the results of a study that looked at the main reasons for this trend. The numbers show that overall, mobile commerce is still in its early stages as only 7.9 million U.S. consumers have an NFC-compatible system. That equates to less than 9 percent of the market.

    Despite that, in-store mobile payments nearly quadrupled last year. On top of that, smartphone and tablet POS systems have penetrated more deeply into the retail sector for both small businesses and larger enterprises. The … more

  • 'Internet of Things' pushing tablet POS solutions

    The "Internet of Things" (IoT) is one of those terms that many in the tech community have been talking about for some time, but it is just know making its way into popular lexicon. IoT refers to a trend where many gadgets and systems will be connected through wireless technology. For example, a grill thermometer could send an alert to your tablet that your steak is ready or you could access security camera footage on your smartphone.

    A recent article from TabTimes examined the IoT through the lens of the retail sector. While the idea has been around since 1999, the technology has only recently evolved to the point that it is financially feasible for any organization to adopt it successfully. On top of that, there are service providers out there that can help any … more

  • EMV a hot topic at the PCI SCC meetings

    Last week in Las Vegas, the Payment Card Industry (PCI) Security Standards Council (SCC) kicked-off its annual PCI Community Meetings. This is where members of the payment industry come together to discuss the current state of affairs, voice concerns and ask questions. It leads to the third version of the PCI Data Security Standards report which will be out in November.

    A recent article from Search Security features an interview with two members of the council, Bob Russo and Troy Leach. According to Leach, one of the hottest topics during the meetings has been EMV technology. An entire session was spent just on this area.

    "As EMV migrates to the U.S. market, we're going to see a significant shift in fraud, away from face-to-face retail transactions," Leach said. "EMV is a phenomenal … more

  • Tablet POS systems the 'future of retail'

    Tablets could be the future of retail POS systems.

    Earlier this month, we covered Alabama State University, which is becoming the first stadium to have a complete iPad point of sale system. Now, as the system has been put to the test in the middle of a highly competitive football season, the true benefits of the system are starting to be experienced.

    A recent Forbes article featured interviews with several officials that were involved with the decision to use an iPad system and how it is helping the university run concessions far more effectively. During the very first home game, the school processed a record 5,721 transaction in just a few hours.

    According to Alfred Baker, the executive vice-president of Gourmet Service for the university, the new system saves time while improving revenue and inventory tracking.

    "iPad POS runs so … more

  • McDonald's running NFC payment trials in the select locations

    McDonald's is testing NFC payment technology.

    The idea of stepping up to the register, placing an order and tapping your smartphone to an NFC receiver to make a payment is gaining steam in the minds of many merchants. While they may not have plans to roll out a particular system right now, many are watching their industries to see what companies are, and the results of their efforts. For the fast casual eatery industry, all eyes are on McDonald's.

    According to a recent report from Nation's Restaurant News, McDonald's is in the process of testing mobile payment devices. In a written statement to the news source, the company did acknowledge that these trials are taking place in Salt Lake City, Utah and Austin, Texas. However, the statement also said it is far too early to speculate as to any future decisions on using … more

  • Together EMV and NFC are the future of payments

    In the world of chip technology, merchants need to worry about two specific areas - EMV and NFC. Europay, MasterCard and Visa (EMV) — a global standard for inter-operation of integrated circuit cards —  has had wide-spread adoption outside the United States and deadlines are in place for adoption in the U.S. over the next few years. However, just as chip cards are getting ready, other experts are talking about the arrival of near-field communication (NFC) technology.While these two systems are very similar, they are not the same. EMV focuses entirely on the chip technology in credit and debit cards. NFC is an expanded version of this, using mobile and other devices to establish radio communication with each other by touching them together.According to a recent … more

  • Fed will appeal debit fee ruling

    As we’ve discussed, a recent court ruling on the debit card fee caps set by the Federal Reserve under the Durbin Amendment were found to be invalid.  The Fed was ordered to start over.  But before rewriting the debit card Interchange rules it originally issued in 2011, which would be a lengthy and disruptive process, the Fed has announced that it will appeal to a higher court.

    The Fed said it would pursue an expedited appeal in order to speed up resolution but if the judge lifts his stay on the decision to invalidate the current rules it would result in having no fee caps on debit-card transactions in place. Both banks and merchants have urged the Judge for the stay to continue until the appeal process concludes and new rules can be drafted. more

  • EMV could find a home in the cloud

    Cloud computing in the EMV realm could be a part of the future. In the payment industry, EMV adoption has been on the radar for the last few years. While it has experienced wide adoption outside of the U.S., EMV has not gained much ground with merchants stateside. However, with several deadlines set-up by Visa and MasterCard over the next few years, those rates are about to pick up.Widespread adoption of EMV is important to the payment industry. Many experts believe the chip technology could be the future of fraud prevention when it comes to using a card. The payment chain is not restricted by country borders and neither are criminals, which is why global adoption is needed for EMV to be successful.A recent article from PYMNTS looked at the current financial burden that companies face when deciding to upgrade to an EMV system. It … more

  • University concessions upgrades to tablet POS system

    Alabama State University upgraded its stadium concession POS system to tablets. One of the best aspects of going to a live sporting event is sitting in the stands with a frosty beverage and a hot dog. However, waiting in those lines for food and drink can be frustrating as every minute spent at the concession stand is time away from the action. In many cases, speeding up the food line can be as simple as improving the point of sale system. That is just what Alabama State University (ASU) did this offseason when it decided it was time to improve services by implementing a tablet POS system.According to an article from TechCrunch, the solution is powered by an iPad and software from Revel and all 30 concession stands have been updated. Officials are now able to monitor progress and sales figures in real-time. The system also operates 14 … more

  • Study: 51 percent of consumers believe the cash register is old technology

    In the retail market, merchants need to keep an eye on the desires of consumers. If the majority of customers want to pay with a credit card, it makes sense that business owners would want to have a point of sale system that can handle this kind of payment option.Recently, POS innovator I Love Velvet released the results of the latest "Consumer Mobile Point of Sale Attitudes Report." This is a study of the average consumer's attitude toward mobile payment options. For the first time, a majority of respondents (51 percent) believe the days of the traditional cash register are over and it will soon be gone."Consumers are essentially telling retailers: 'get with the times'," Pascale Juan, I Love Velvet COO, said in the report. "As MPOS … more

  • Study: Mobile commerce responsible for $61.8 billion in sales this holiday season

    With the holiday shopping season a few short months away, this is the perfect time for organizations to start preparing their systems for the rush. It is a smart move for retailers to invest in payment solutions that customers are clamoring for, like mobile commerce.Recently, eMarketer released its latest predictions for the rest of the year and beyond in the mCommerce space. According to the study, mobile devices are contributing to overall commerce sales in two ways. First is as a driver of total sales, as consumers use mobile devices to make purchases, and the second is as a research tool for price comparison.The report predicts that in November and December, mCommerce will be responsible for $61.8 billion, which is an increase of $8 billion from the year … more

  • Google betting heavily on NFC with latest Wallet app update

    Google relying on NFC more in latest Wallet app upgrade. When two new versions of the iPhone were unveiled last week, many experts in the payment field denounced the devices because of the lack of near field communication technology. It has been predicted prior to the last few Apple hardware upgrades that an NFC chip would be included, but it has yet to materialize and some payment professionals have called it a dead technology because of this fact.However, the death of NFC is overblown. All you need to do is look at Google and its family of mobile devices. This week, Google announced an updated version of the popular mobile Wallet application. The app lets users send money wirelessly, stores loyalty cards and offers a view of all Google Wallet activity. Individuals can connect a Visa, MasterCard, American Express or … more

  • What iPhone fingerprint scanning technology means for mobile commerce

    The fingerprint scanner in the iPhone 5S could help mobile commerce. Those in the payments industry watch Apple press events through a different filter. While consumers take in all of the product features, this specific vertical looks for the addition of near field communication technology or other features to Apple products that could push the mobile payments market further into the public eye.While there have been plenty of rumors surrounding the inclusion of an NFC chip over the last few years, Apple has refused to include it in any of its new product offerings. Last week, the company unveiled two new iPhones—the iPhone 5C and the iPhone 5S—and again, NFC was left on the cutting room floor. However, there was a hardware update that holds some interest.One of the big tentpole features of the 5S is a fingerprint sensor. This will add … more

  • Mobile POS helps merchants keep the doors open

    In the aftermath of a hurricane it can be difficult to do business. While this blog has touched on many reasons why a smart phone and tablet payment solutions can benefit a business, there is one that is not often considered and it is a major selling point of the technology. It involves the use of mobile devices to get through the downtimes of a traditional point of sale solution.Imagine being open for business when a storm rolls through that knocks out the power for an extended period of time. Without electricity for example, merchants may decide to only accept cash for purchases or revert to manual imprinter machines and carbon sales drafts as back up, either taking risk that transactions won't be approved later or calling to obtain a voice authorization for each card transaction.  The emergence of mobile devices for payment acceptance is … more

  • Tablet POS systems helping retailers succeed

    Tablets are changing POS terminals. By now, companies have realized that tablets are becoming a crucial tool in the corporate world. Whether they are purchased by companies or brought in by employees, these devices are making a deeper push into enterprises.A recent TechRepublic article looks at the different ways that tablets are being used in a corporate setting in ways that are outside the norm. At the top of the list is a tablet POS terminal."Tablets have created an entirely new market for Point of Sale (POS) software, and many small businesses and the consumers who frequent them have encountered tablets and smartphones replacing the traditional cash register," the article reads. "While POS applications are nothing new to many businesses, tablets can be deployed for any application where a low-cost, … more

  • Tablet POS systems a perfect fit for the 'future' of retail

    Pop-up stores are the future of retail and tablet POS systems are helping. The retail world is undergoing an interesting transformation. It is on the cusp of change from multiple directions as electronic and mobile commerce grow in popularity and new payment tools saturate the market. However, a recent Mashable article mentions that the next step in retail could be into the past.According to the piece, many companies are starting to look into pop-up stores. These are small scale operations located either in larger department stores or in non traditional retail locations. Many of them also set-up shop temporarily like the One Direction store that travels with the band or online only custom suit company Indochino, which has launch events for a few weeks at a time before moving to a new city.According to Angela Wang, the co-founder of Republic Spaces—a … more

  • Mobile commerce continues to have slow adoption

    Mobile commerce is still experiencing slow adoption. Many people believe mobile commerce is the future of retail payment solutions. With the increased functionality and popularity of smartphones, it seems inevitable that consumers will start using the devices to make purchases, even though adoption has been slow.A recent article from Retail Info Systems News examined why the road to mass adoption has been bumpy. The piece cites a study by the IHL Group that found roughly 33 percent of retailers have no plans to adopt any form of mobile POS by the end of 2016. Security concerns, perceptions of difficulty in use and adoption and a feeling that there are no benefits to using the technology are the main deterrents."Mobile payment adoption has proven to be more difficult than a simple 'if you build it, they will come' … more

  • Debit card fees forced lower, what does this mean for small businesses?

    On July 31st, the Federal Reserve's rule on debit card fees charged to merchants when cardholders use either a signature debit (check card) or a PIN debit card was overturned. Stating the rate caps initially set under the Durbin Amendment were too high, a U.S. District Judge ordered the Fed to lower the Interchange fees on debit cards further. In his ruling, the Judge said that the Fed was only allowed to consider the incremental cost of processing each individual transaction and not the fixed costs like equipment or other costs like fraud prevention. This leaves the Fed to recalculate the incremental cost of processing a debit transaction for the entire industry. Many experts are predicting a return to the initialing proposed 7 cents to 12 cents per transaction level.

    While the Fed has 6 … more

  • Mobile commerce presence grows at Nordstrom

    Nordstrom's use of mobile devices is only beginning and there are many experiences in the store that present an opportunity. Mobile commerce should be a priority for retailers. As the popularity and functionality of smartphones and tablets grows, more consumers are using those devices as a tool to enhance the shopping experience. Merchants should take notice and not be afraid to embrace these gadgets in their stores.Nordstrom is one of those forward-thinking companies that has welcomed mobile devices and is using them as a tool to increase efficiency and improve the customer experience. Currently, sales associates on the floor already carry mobile devices to run credit debit transactions from anywhere in the store. Many of them also have tablets which allow them to search inventory levels in local stores and online to help answer customer questions.Jessica Sheibach, group product manager at Nordstrom … more

  • EMV future takes a hit after court ruling

    A court ruling essentially puts an end to the Federal Reserve's planned 1-cent-per transaction incentive for card issuers that invest in new fraud prevention technology. like EMV. EMV chip technology has long been considered the next big step for the payment industry. While mobile commerce and the digital wallet are flashier technologies, EMV has already laid down the groundwork that will help it become a popular payment form in the next few years. On top of that, it is already in wide use outside of the U.S.However, a recent court ruling could throw a monkey wrench into those plans. Bank Info Security profiled the case, which was overseen by the U.S. District Court for the District of Columbia. It essentially puts an end to the Federal Reserve's planned 1-cent-per transaction incentive for card issuers that invest in new fraud prevention technology.The ruling has many companies re-evaluating if they want to invest in EMV at this stage.  … more

  • Is the mobile wallet a 'white whale?'

    In the payment world, the mobile wallet has long been seen as the white whale. In the payment world, it seems that the mobile wallet has long been the industry's white whale. Many experts have spoken about it, bloggers have created rumors of its existence and consumers have clamored for it, but still it doesn't really exist in the mainstream. So why is this the case?A recent article in the New York Times attempted to answer this question by speaking with several industry experts. Jenna Wortham mentioned that there have been a number of companies making a small push into the mobile wallet market like Starbucks, LevelUp, Square and Apple. The problem is that none of these solutions have been able to capture the minds of a majority of consumers and the problem could be choice."The biggest problem for paying by cell phone is that so many kinds of … more

  • Physical locations, eCommerce options combine in future of retail

    Anyone who shops on a regular basis is well aware that the retail world is changing. The point of sale system has undergone a number of changes in recent years as technology has advanced and customers have become more comfortable with the latest trends. This shift is far from over, as consumers are using tools to shop in new and interesting ways.Bloomberg recently interviewed eBay CEO John Donahoe about the future of retail. According to the executive, eCommerce and physical retail locations have merged into one system. Consumers now like to head to brick-and-mortar retailers to try things on but then use their mobile device to compare prices and order the items online.This means that businesses that operate in physical locations need to embrace online options and vice … more

  • Mobile POS could become dominant system in five years

    Mobile POS could become dominate system in five years. Stop by any food truck or pop-up business and there is a good chance you will be given the option to make a payment through a mobile device or have your credit card information processed via a smartphone or tablet. Mobile commerce has been established as a crucial component of many organizations, particularly those that lack the resources to obtain large POS systems, but the thought that they are only a tool for smaller companies is wrong. In fact, mobile POS devices can be considered the future of payment solutions for companies of all sizes.According to a recent report called "Revolutionizing Retail with mPOS" by Yankee Group Technology Roadmap, merchants that have done away with the traditional POS counter in favor of a mobile checkout … more

  • Mobile commerce is at 'pivotal point' for merchants

    Merchants have reached the a pivotal point in the partnership with mobile commerce. Several years ago, there was a fear that the influx of eCommerce options in the business world would pose a major threat to the brick-and-mortar aspect of retail. When mobile devices hit the scene, that idea was exasperated as more customers were able to get online from any place they chose. However, a trend has emerged that may turn mobile devices and retail stores into allies.According to a recent blog post from the iMedia Connection, the mobile commerce landscape is poised to evolve over the next few years. As more mobile devices find their way into the hands of consumers, the number of people using them to check prices, find store locations and make purchases will rise."We're at a pivotal point in learning how to harness a significant shift in consumer behavior that … more

  • New innovations bring biometrics to payment solutions

    The fact that the payment industry is changing is not news to merchants. Over the last few years, mobile commerce has become an undeniable trend and many business owners are having internal debates about bringing in the technology to improve sales. What many companies might not know is how much the payment industry could be changing in the near future.While paying with your smartphone is just starting to become a mainstream practice, a new innovation could already make it seem outdated. There have been multiple reports this week about the use of biometrics as the latest way to make a transaction.An article in the Financial Express profiled a proposed move in India that would link fingerprints to bank accounts and credit cards as an additional form of authorization security.& … more

  • Smartphone and tablet POS solutions market top $5.7 billion worldwide

    If you are hitting the stores for some shopping, there is a good chance you will see transactions conducted on mobile devices. The summer is full of farmers markets and craft fairs, and many of the merchants with booths set up are accepting payments by pulling out their smartphones or tablets. It's clear that the use of mobile devices as a point of sale solution is growing.According to a recent study conducted by research firm IHL Group, the mobile POS market will pass $2 billion in sales of related hardware and software in North America by the end of 2013. On top of that, the current mobile retail market is $5.7 billion worldwide. The report cites it is the fastest growing retail trend since the introduction of the Internet.One reason the market is … more

  • Small businesses benefit from adding tablet POS terminals

    Retailers can use them to better connect with customers through the use of interactive kiosks and portable point of sale locations. By now, seeing an employee use a tablet in a retail establishment is not shocking. Many companies have rolled them out as a way to improve inventory control, information accuracy and the customer experience. While organizations of all sizes can benefit from adding tablets into daily workflow, many small and medium sized businesses (SMBs) can use these devices to take operations to the next level.In a recent blog post for Tech Republic, Will Kelly talked about all the ways that smaller operations can benefit from adding tablets — many of which require specific applications to be successful. These include things like tracking shipping needs, creating and sending invoices, contract and document signatures and record reviewing. With a secure system in place, … more

  • Merchants must open their arms to technology upgrades

    It is safe to say that mobile commerce is going to play a major role in the future of the retail industry. More consumers than ever before are using smartphones to check prices and make purchases.In a column from Marketing Magazine, contributor Phil Johnston examined the current landscape with the help of a study conducted by his company, Havas Worldwide. The survey of 10,000 adults from 31 countries found that 22 percent of respondents have used a mobile device to make a purchase in some way. On top of that, 38 percent of prosumers—a specific category of consumers that are plugged into technology trends—have done so as well.According to Johnston, physical retailers should be concerned by these new numbers and trends. However, rather than claim that … more

  • Study: Mobile commerce payments increase 136 percent in 12 months

    Mobile commerce increase 136 percent in the last year. If there is a smartphone or mobile device in your possession, there is a good chance that you have used it for some form of mobile commerce. Today's mobile devices carry a myriad of features, and gadgets can be used to Google a product to compare prices or to find the closest retailer that carries a particular item. The popularity of these actions are all a part of the mobile commerce boom. The IT and business consulting firm Capgemini has released its most recent eRetail Sales Index and the data shows that mobile commerce is growing by leaps and bounds. According to the year-on-year numbers, from June 2012 through June of this year, sales through mobile devices increased 136 percent. This increase is consistent with monthly growth, as the number increased by 8 … more

  • Study: Mobile commerce to generate $235 billion globally in 2013

    Mobile commerce will push the retail trends of the future. It is impossible to deny that smartphones and tablets have a place in the future of many daily tasks. One of these areas is mobile commerce and some experts believe that it could be the most influential platform of the future.A recent article from the Huffington Post features a round up of several reports that show how important mobile devices will be to the future of the consumer experience."According to market analysis and fellow mobile blogger, Horace Dediu, smartphones are the fastest and most ubiquitous consumer devices in the history of consumption," the article reads. "Well beyond the staggering consumption is the ubiquity of these devices. Where keys, purses and wallets are left at home, in the car or in gym lockers, our mobile devices remain closely tethered to us … more

  • Study: 86 percent of American's wished they could do away with their wallets

    According to a recent survey, mobile commerce is in high demand. While many experts have been quick to say that mobile commerce is going to play a major role in the future of payment solutions, it will ultimately be consumers that prove them right or wrong. If recent reports are to be believed, the future is closer than you think.According to a survey conducted by PayPal, 29 percent of customers would rather pay with their smartphones than with cash or a credit card. That goes along with another finding that nearly one third of Americans, if told they could only carry a single item with them when leaving the house, would choose a smartphone and 86 percent wished they did not need to carry a wallet at all.This shows that consumers are ready for a mainstream mobile commerce shopping experience, but it is businesses that are falling behind.This is … more

  • Mobile commerce an important trend for the Millennial generation

    It is impossible to deny that technology is influencing how a number of different sectors operate. This doesn't just include hardware but also software and other tools like social media. Every industry is experiencing it, especially as the influence of the Millennial generation becomes more important. A recent Fast Casual guest column features an interview with marketing expert Jeff Fromm. According to him, will 80 million members that are plugged into the latest technology and platforms, Millennials are "the largest and most influential generation of consumers ever."

    This is because social media has turned shopping and eating into an event. Many consumers find the need to Instagram, Facebook and Tweet where they are and what they are doing. On top of that, mobile commerce options like … more

  • Tablet adoption, POS peripherals on the rise

    Tablets are a popular computing device. That is an obvious statement, considering that according to an IDC study, this year nearly 250 million of them will be sold worldwide. As the years go on, that number is going to rise until they reach nearly 600 million units by the end of 2017. By comparison, PC sales will remain relatively flat and hover around 360 million annually over the same time frame.With more tablets in consumer hands, it is easy to make the link that more will start showing up in a place of business, regardless of the industry. In a retail setting, it could become commonplace to see a sales associate use a tablet to check on product information and availability and even run full transactions.With the right applications and a secure wireless network, … more

  • Who will claim their share of the Visa MasterCard multibillion-dollar settlement?

    What is being billed as the largest antitrust settlement ever at $7.25 Billion, The Payment Card Interchange Fee and Merchant Discount Antitrust Litigation settlement received preliminary court approval back in November 2012. All merchants in the class action suit were notified that they had until May 28th to opt out. With this deadline behind us and only about 7,000 merchants out of more than 7 million merchant class members formally opting out, final court approval is exceedingly likely.

    Many of the merchants that did opt out were very large merchants like Amazon.com, 7-Eleven, CVS Pharmacy Inc., Target Corp., Macy’s Inc. and Wal-Mart Stores Inc. who opted out over concerns that the settlement gave Visa and MasterCard too much freedom to raise rates in the future. In choosing to … more

  • PCI compliance an 'afterthought' for mobile commerce solutions

    It is impossible to deny the fact that mobile commerce is an increasingly important tool in a number of business sectors, including retail. As the functionality of smartphones and tablets continues to advance, using these devices to increase revenue and improve both the user and customer experience is almost becoming a necessity. However, it takes much more than just buying a tablet POS system to make it the smartest solution.Recently Jeremy King, the European director of the PCI Security Standards Council, was interviewed by Bank Info Security. He mentioned that while merchants of all sizes are updating their point of sale solutions and adding a mobile component, card security is often an afterthought. This is because the PCI compliance issues are more complicated."[There … more

  • iPhone users lead the way of mobile commerce users

    More iPhone owners are using mobile commerce than any other smartphone. The battle between Apple's iOS and Android has been raging for the last few years as more consumers take the plunge into the world of smart devices. It has also become a focal point of the mobile commerce push. As more consumers use their devices to help them make purchases, whatever gadget they choose to use could change how companies proceed with their offerings.According to a recent study by Forrester Research, which surveyed 53,427 adults aged 18 and older, 69 percent of iPhone users have used the device to make a purchase. That is compared with 53 percent of Android users, 35 percent of BlackBerry users and 32 percent of Windows users.Mobile device owners are also using their devices to research products before they make a purchase. The study found that 86 … more

  • Mobile commerce adoption easier on underdeveloped countries

    Mobile commerce solutions are being adopted by under developed countries. Some experts talk about the possibilities of replacing all cash and card transactions with a mobile commerce solution. Others are not convinced such a thing will be possible outside of developing worlds where cards are already ingrained in the way that consumers operate.That was one of the messages expressed during the Mobile Commerce World Conference in San Francisco this week. According to ComputerWorld, one of the ongoing themes of the event was the way that mobile payments have already transformed the financial lives of many in less developed countries but are experiencing a tougher road to adoption in larger developed nations.The reason for that is because some of these smaller areas have had their entire banking system built around smart and simple phones, so using those … more

  • Passbook could become 'gateway' to mobile payment acceptance

    Passbook could become the gateway to increased consumer adoption of mobile commerce. During Apple's Worldwide Developers Conference (WWDC), there was no mention of the Passbook application during the keynote address that unveiled iOS 7. According to reports from those that have been able to play with the new operating system, the app, which was a tentpole feature during the 2012 WWDC, is nearly unchanged in the new iteration. While it seems that the company may be putting the mobile commerce app on the back burner, not all experts think that is a good idea.According to a GigaOM article, Passbook could become the gateway for many consumers to accept the use of mobile devices during the payment process. The article cites a CashStar study, which indicates more users are adopting the technology every day and it could the beginning of a new … more

  • Merchants have opportunity to combine physical stores with mobile commerce options

    The popularity of mobile commerce is causing many businesses to examine the option. While this is a smart approach, merchants can not forget about their brick and mortar locations as the two entities actually have a lot offer each other.According to a new report from Harris Interactive, there is an opportunity for retailers to improve their brand and customer standing with the use of mobile applications. Of the more than 2,000 consumers that were surveyed, nearly 60 percent said they would rather research a product online with their smartphone instead of talking to sales associate in the store. However, that does not mean physical stores are losing value.More than 80 percent of respondents said it was "important or very important" to be able to physically touch a … more

  • Mobile wallet could be the future of in-store retail

    The future of retail could rely on mobile commerce and the digital wallet. The retail experience has already been changed by mobile devices. It is not uncommon to see a shopper pull out his or her smartphone or tablet to check for sales or compare prices on a product prior to buying it. As the technology advances, however, the impact the gadgets could have is skyrocketing.In a recent Payment Source guest column by Airtag CEO Jeremie Leroyer, the executive outlined how the future of brick and mortar retail will be paired with mobile commerce.According to Leroyer, how mobility will affect the retail experience is already starting to be felt. The mobile wallet will be the first step toward larger adoption of NFC and proximity payments. These, however, still need hardware options to be on the market to help build the customer experience. For that to happen, … more

  • Apple's Passbook unchanged in iOS 7

    While present in the overhauled iOS 7, the mobile commerce app has not been updated. After having a day to pour through all of the announcements from Apple's Worldwide Developers Conference (WWDC) 2013, many experts are starting to look at what wasn't discussed. While there are a few big rumors that were not touched upon, there was one particular absence that has the payments industry scratching its head - where was Passbook?Mobile commerce seems geared to play a major role in the future of retail and purchasing trends, and Apple's only specific application to handle it is Passbook. The app was a featured player during last year's WWDC but was forgotten during the unveiling of iOS 7.A GigaOM article asked the same question and speculated as to what it could mean."At WWDC 2012, Passbook was called a 'key feature' of iOS 6," the article … more

  • Mobile commerce gets skipped by Apple at WWDC

    At WWDC, Apple announced many things but a mobile commerce option was not one of them. Many eyes were on Apple yesterday as CEO Tim Cook unveiled OS X Mavericks, iOS 7 and a slew of hardware upgrades at the Worldwide Developers Conference (WWDC). For the payment industry, however, there were a few terms—iWallet, iMoney and Passbook—that they waited patiently to hear, but were left disappointed.The mobile commerce market is growing as smartphones and tablets become a larger part of our daily lives. Many experts believe that once Apple incorporates a fully functioning payment solution, it will take off among consumers and shift use. So far, the company has only dipped its toe in the waters with the Passbook application that was announced last year.While there was no mention of an upgrade to the app or any potential hardware changes coming down the road, there … more

  • Apple files patent on wireless mobile commerce technology

    Apple recently filed a patent on technology that would allow users to make payments by placing an iPhone or iPad over a special receiver. Next week Apple will host its yearly Worldwide Developers Conference. It is the event where company CEO Tim Cook - and formerly Steve Jobs - will take the stage and announce a host of new or upgraded services and hardware. Leading up to the event, the blogosphere is abuzz with rumors and wish lists of what Apple may have up its sleeve.While the biggest nuggets of interest involved a streaming music service, the unveiling of iOS 7 and wearable technology known as the iWatch, the payment industry will be looking for something different to be announced.There has been talk of EMV technology being incorporated into the hardware of the iPhone for a few years, but Apple chose a different mobile commerce plan with its Passbook application in iOS 6 last year.There was another interesting … more

  • Mobile commerce adoption slows, still seen as the future of retail payments

    While mobile commerce is growing, many companies still have concerns. As with any major industry shift, there is going to be a handful of bumps in the road before it is becomes standard. Not every business went out and bought a computer on day one. Many waited for reviews and case studies to come in and then decide if it was the best option of them. The retail sector is experiencing this right now with mobile commerce payment options.While hype would have you believe that consumer payments being handled through smartphones and tablets is the future and that time is now, reality is a bit different. A recent study released by IHL Group found that 28 percent of retailers intend to start using a mobile option of processing by the end of 2013. On top of that, a majority of businesses are only looking at mobile solutions as a way to supplement existing point … more

  • Study: 56 percent of Americans own a smartphone

    Fifty-six percent of U.S. residents own a smartphone. Businesses have been spending more time in the last few years looking into the options of mobile commerce. While the functionality of mobile devices is making certain aspects of retail easier, merchants may need to start paying even more attention because a recent study found that a majority of American's now have a smartphone.Released by Pew, the survey interviewed 1,127 adults and found that 56 percent of U.S. residents own a smartphone. That number is up from 35 percent when the study was conducted in 2011.While every major demographic saw significant year-to-year growth, there was surprisingly not a difference in adoption rates among various age groups. The highest age range is 25 to 34, in which 81 percent own a smartphone. After that, 79 percent of the 18- to 24-year-olds … more

  • Digital coupons helping grow mobile commerce

    Digital coupons are helping push the growth of mobile commerce. As this blog has shown, the use of mobile commerce solutions is about much more than just allowing consumers to make purchases on a smartphone or tablet. As these devices become a bigger part of our everyday lives, they have become an important tool for consumers. They help customers find deals and compare prices, before any funds need to be transferred.According to a new report from BI Intelligence, there are a couple of factors that have caused mobile commerce to expand - mainly mobile catalogs and coupons. We all like to look for a deal, and mobile coupons can affect buying strategies for nearly every purchase. For example, in 2012, 305 billion print and digital consumer packaged goods coupons were distributed in the U.S.The study found that 41 percent of mobile coupon users … more

  • Mobile commerce impact more than how consumers pay

    More consumers are using mobile devices to make smart purchases. If you were sitting at home and needed to buy something, what would you be more likely to do: go to the store, make a phone call, get your computer or grab your mobile device? For many of us, the first stop is to pick up the smartphone or tablet and use any number of apps to start price checking and find the best deal.According to a recent comScore "State of the Retail Economy" report for the first quarter of 2013, the total amount of U.S. retailing spending growth through mobile devices grew nearly three times faster than retail eCommerce (31 percent versus 13 percent respectively). The overall retail industry only grew by 1 percent. For mobile commerce, it is a growth of $5.9 billion.Mobile devices have more of an effect on retail than just giving customers a new way to … more

  • Small businesses embracing tablet POS as critical tool

    When it comes to the use of tablet point of sale solutions, many people think the benefit is nothing more than the ability to process transactions from anywhere in the store. While that is one of the major drawing points of the solution, there are a number of additional features that are making mobile POS terminals the next step in retail.A recent article from Technology Guide covers the ways that businesses are taking advantage of the latest innovation to the POS terminal."The adoption of tablets by small-business merchants has grown dramatically in recent years, especially as the software surrounding organizations moves to a mobile environment," the article reads. "From food trucks to restaurants and coffee shops to craft stores, tablets are becoming one-stop … more

  • Study: mobile POS market to surpass $2 billion in 2013

    Every few weeks, it seems there is a new mobile commerce peripheral gaining headlines. Recently it has been announcements by Square and Groupon of tablet POS solutions coming to the market. There are also the persistent rumors of EMV technology being a part of the latest iPhone or iPad which would change the way the mobile commerce landscape.A recent study from research firm IHL Group found that many businesses are embracing mobile commerce. According to the "Mobile POS: Hype to Reality" report, the shipments of tablets for POS use increased 38 percent in 2013 so far. On top of that, the mobile POS market will surpass $2 billion in hardware and software sales in 2013 as 28 percent of North American retailers plan to adopt a mobile solution by the end of the year.With … more

  • Study: 18 percent of merchants moving toward tablet POS systems

    If you have walked into one of several retailers around the country, there is a good chance that you have been met with a sales associate with a mobile cash register. A smartphone or tablet with a credit card reader attached is all that is needed to turn the popular mobile devices into a portable POS system. These have been seen in retailers like Apple and Nordstrom. According to the latest numbers, more businesses are going to be getting on the bandwagon.Constant Contact recently released the results of a new survey of 1,305 small business owners. According to respondents, 18 percent of the merchants said they are running a mobile tablet-based point-of-sale solution for transactions."It's encouraging that a majority of small businesses recognize that their … more

  • Tablet POS hardware gets more competition

    Tablets as a company's cash register are becoming more popular. The use of tablets as a cash register is no longer just a novelty for consumers. It is starting to become a regular occurrence that can be seen in a number of different industries. Adoption rates could increase, as new hardware starts to hit the market.Square, one of the leading providers of third-party peripherals that turn smartphones and tablets into mobile cash registers, has unveiled a new product: the Square Stand. It is a holder for an iPad that doubles as a credit card reader. The tablet can rotate toward customers allowing them to sign receipts.The stand can also connect wirelessly to other devices like receipt printers, barcode scanners and cash drawers. The 9-inch, 5-pound Stand will be available in July. Twitter inventor and Square CEO Jack Dorsey made the … more

  • Mobile commerce increased 71 percent year-over-year

    As mobile devices become a larger part of our everyday lives, smartphones and tablets tend to be the go-to gadget for many common tasks. In no place is their more apparent than in the commerce sector. Walk into any retail establishment and there is a good chance that more than one customer will be using their mobile device to check prices, find deals and even make payments.According to the broad index of 200 retailers by Unbound Commerce, mobile commerce increased 71 percent in March and April versus the same time period in 2012. The company cites growing consumer confidence in the platform as one of the key factors behind the the increased adoption."Mobile commerce is expanding very fast, as consumers grow increasingly comfortable shopping on their smartphones", said … more

  • Untraditional small businesses turning toward mobile payments

    More small businesses are starting to use mobile commerce strategies. This blog has covered the use of mobile devices as a way to accept customer payments before, but it normally revolves around the retail sector. However, the increasing functionality of smartphones and tablets is making mobile a more attractive solution for a wide array of companies.A recent article in USA Today examined how small businesses of all types are looking into these systems. The piece features an interview with Trippe Fried, an attorney in New York who answered the challenge of cash flow with mobile payment processing."I don't meet people in my office," Fried told the news source. "I'm in their office, meeting with their people. If it's time to pay a bill, I reach into my briefcase, pull out my iPhone and clients give me a credit … more

  • Study: the use of tablet POS terminals on the rise

    The use of tablets as a POS terminal is a growing trend in the retail sector. A study from U.K. research firm Timetric found that between 2011 and 2012, the number of "mobile point-of-sale" terminals registered by businesses worldwide more than doubled. While researchers do not see that level of adoption to continue year-over-year, they do project that the percentage of systems like Square, Intuit, PayPal and others, will jump from fewer than one-fifth last year to nearly half by 2017.According to a recent Wired article, using an iPad as the company cash register is about to move from a novelty to the norm. Marcus Wohlsen, the author of the piece, framed the article around a trip to a local coffee house where he he paid, tipped and declined a receipt when the employee … more

  • A snapshot of mobile POS systems in retail

    Doing a Google search for mobile commerce will provide more options than most people know what to do with. As more payment experts have touted the solution as the future of retail, it is easy to understand why this might be the case, but what impact are these systems actually having in the system and what does the future look like? Thankfully a new report is answering these questions.Released by PYMNTS.com and ROAM, the study revealed several interesting trends in the mobile point of sale ecosystem. The biggest takeaway suggests that mPOS solutions drive less than one-tenth of one percent of overall retail sales since many early adopters of mPOS solutions are the small non-card accepting merchants in sectors that account for minimal overall retail sales volume.There is no reason to fret … more

  • Mobile commerce opens up improved marketing possibilities

    The phrase "retail therapy" is well known among shopaholics. It is a way to make yourself happier by shopping and many people swear by it. In fact, according to reports by Ebates, more than 51 percent of Americans surveyed engage in some form of retail therapy and being able to get a deal ups the feeling to just under 81 percent.According to another study by Swirl, mobile commerce is starting to become a "therapeutic" tool for those that are using retail to feel better. The report found that 53 percent of the 1,000 women surveyed have between one and five shopping apps on their smartphones. However, 76 percent said they prefer to shop in brick-and-mortar locations with their smartphones tucked away.What this shows is that the mobile commerce sector still has a ways to … more

  • Mobile commerce grows beyond just the actual transaction

    Mobile commerce goes beyond just the transaction. Many retailers have spoken about the future of mobile commerce and early versions can be seen in a number of different merchants as big as Apple or as small as the food truck parked up the street. However, as mobile technology advances, the ways that businesses can interact with their customers through the mobile medium is evolving.In a recent ZDNet article, Diarmuid Mallon explained how the opinion of mobile commerce has changed. Previously he has touched on how the next "killer app" will be programs that act as the mobile wallet. However, Mallon points out there are a number of different ways that companies can take advantage of when it comes to mcommerce for both consumers and enterprises."Sure, mobile payments are exciting," Mallon wrote. " … more

  • Mobile commerce to reach $108 billion in 2017

    Many merchants have realized the benefits that mobile commerce can bring to their business. As more consumers make smartphones and tablets a part of everyday life, the chance of retailers needing to deal with this kind of transaction is becoming a greater reality. According to a recent report, that time could be sooner than most think.Released last week by eMarketer, the study predicts that by 2017, approximately 25 percent of online transactions in the U.S. will take place on a mobile device. That is more than double the number that occurred during 2012.In 2013, mobile commerce sales are expected to rise 82 percent from $24.81 billion to $38.84 billion per year. That number will continue to rise and by 2017, mCommerce will generate more than $108 billion in U.S. retail sales.Aside from& … more

  • Summer months see rising temps, rate of mobile commerce

    Anyone that has studied retail trends is is aware of the ebbs and flows that come with the changing of the seasons and holidays. For the most part, when customers are willing to buy is relatively predictable, but the way in which they choose to make those purchases is starting to change.This week, eBay India released the results of a consumer survey to find out how customers planned to shop during the popular summer sales months. The warmer weather means more people are out and about, but the study found that more of them may be turning to their smartphones to finalize their transactions.More than 50 percent of respondents said they plan to make a purchase over their smartphones or tablets from the comfort of their living rooms. They cited the desire to avoid the heat and crowds of … more

  • Tablet POS systems add aesthetic edge to businesses

    Tablet POS terminals are allowing business owners to get crafty with cash register design. Speaking from experience, the first time you make a transaction through a smartphone acting as a POS, there is a "Wow" factor. The associate scanning products, swiping a card and asking you to sign on the screen with your finger on the device in their hand still seems futuristic, but it is the future of retail. Not only that, but it is allowing merchants to get much more creative with their POS terminals.A recent article in the New York Times interviewed several small business owners from around the country that have started using tablets as the basis for their cash register, but they are doing so in increasingly crafty ways. The design and functionality of tablets like the iPad make it possible to create innovative registers instead of the traditional clunky plastic … more

  • Smart implementation of mobile commerce solutions needed for success

    There is a phrase every customer hears at the cash register when they get ready to make a purchase - "cash or credit." However, as technology has evolved, there may be a new payment option that needs to get added to that list, mobile.Smartphones have penetrated nearly every aspect of our everyday lives, from how we search the web to how we play games to how we shop. From digital coupon and loyalty cards to electronic payment options, smartphones have become as important to the commerce process as cash.However, a recent report issued by the Federal Trade Commission (FTC) highlights some key consumer and privacy issues resulting from the increasingly widespread use of mobile payments."Consumers fund mobile purchases using a variety of sources, from credit cards to … more

  • Mobile economy expected to reach $66 billion in revenue by the end of 2013

    Mobile revenue is increasing and expected to top $66 billion by the end of the year. When it comes to the changing mobile economy, not only has its effect on business evolved, but how we define it has as well. In many instances, "mobile commerce" only referred to the revenue generated by app stores. However, as free and "freemium" - no cost programs that use an in-app purchase model for a better experience - and new business strategies like those used by Uber have made measuring the true nature of the mobile economy more complex.First and foremost, we still need to consider application downloads. According to a report from Canalys earlier this week, app downloads increased 11 percent in the first quarter of 2013. In that time frame, a total of 13.4 billion programs were downloaded and in-app purchases topped $2.2 billion. That is an … more

  • Mobile devices help improve brick-and-mortar retail

    Smartphones and tablets are improving the future of retail stores. The retail payment industry has seen some major changes in the last few years as mobile devices have become a viable business tool. While many people may believe that the future of retail sits in the eCommerce realm, a recent report shows that in-store purchases are still the king.According to a new report from Javelin Strategy and Research, 93 percent of total U.S. retail dollar volume happens through point of sale systems. While the prominence of the internet would have you believe it holds the future of sales, mobile devices have changed that. The study also featured a forecast that found mobile POS proximity payments will reach $5.4 billion by 2018.A recent blog post from payment solution provider PayAnywhere spoke about the importance of the mobile revolution. It said that one … more

  • Rumors have Apple getting ready to develop mobile wallet

    According to reports, Apple is getting ready to develop a digital wallet. If you look at the music, cell phone, MP3 player and portable computing device sectors, there is one thing that stands out - Apple dramatically changed all of them. From iTunes and the iPod to the iPhone and iPad, the technology company has revolutionized several industries and created new products, some of which consumers did not even know they needed.Now, according to reports, the company could be setting its sights on the payments market with the creation of a full digital wallet application that could be available within the next two years. This is not the first time Apple has been connected to a payment solution, as many experts speculated that NFC technology would be incorporated into the hardware of the iPhone 5 late last year, along with a digital wallet application - however, … more

  • hybris Partners with VantageB2B to Enable Online Purchasing for B2B and B2G Businesses

    Level 3 card processing, provided by VantageB2B, lowers card interchange expenses for commercial purchasing and government card payments.

    Chicago, IL (PRWEB) April 04, 2013

    hybris, the world’s fastest-growing commerce platform provider ranked “leader” by principal global analyst firms, today announced that it has partnered with VantageB2B, Business Payment Solutions from Vantage Card Services, to enhance the commercial payment processing capabilities of its highly flexible and scalable hybris B2B Commerce solution. The partnership allows B2B organizations to take advantage of commercial payment best practices, lower their related processing expenses and make payment processing more secure.

    “B2B eCommerce is being transformed by the use of commercial card … more

  • From first call to changing commerce in 40 years

    40 years ago the first cell phone call was placed. It may seem hard to believe, but 40 years ago today, the first cell phone call was officially made in midtown Manhattan. Motorola engineer Marty Cooper used the 2.5 pound brick of a phone - think any late 1980s early 90s cell phone from the movies -  to call the head of rival research department Bell Labs' Joel Engel. The conversation was short."Joel, this is Marty. I'm calling you from a cell phone, a real handheld portable cell phone."Cooper told that to The Verge last year in a lengthy interview about the cell phone, how the technology started, where it is and where it can go.When you look at the last four decades, there have been several changes to the technology that have taken it in completely different directions. These include things like the the … more

  • Study: Almost 4 times as many consumers have access to mobile phones than computers

    According to a study their are upwards of 7 billion mobile phones being used in the world. There are around 6.5 billion mobile phones currently in use around the globe. That comes from a recent United Nations study and it shows why the possibilities of mobile commerce and those that are pushing the technology are so high.With that many mobile devices in the hands of consumers, it is easy to see why the payment industry is on the verge of evolution and why many startups are trying to take advantage with new applications, peripherals and payment solutions.An International Telecommunications Union study found that 3.8 times as many people in the world are exposed to mcommerce as to computers and online shopping from them. Diving deeper into the numbers shows some interesting statistics.Of all consumers, the younger generation is the most prolific for mobile devices as almost … more

  • Shopping moms a key cog in the future of mobile commerce

    According to a new survey, shopping moms are pushing mcommerce adoption. Earlier this month, we covered a survey that found that those of the younger generation, specifically college students, are embracing mobile commerce technology. The study found that 90 percent of respondents have used their smartphones or tablets to search for deals or coupons when they shop.Now, according to a recent study by eMarketer, a group that is normally not thought of as trendy is helping to lead the push of mcommerce. That would be shopping moms.According to the report, 70 percent of American mothers use a mobile device in some way when they shop. Furthermore, 33 percent said they spend at least half of their shopping time on their smartphone or tablet.The study also examined what kind of applications moms are downloading on their mobile devices. Topping the list were … more

  • Tablets on the retail floor helping to evolve the retail experience

    Tablets are set to revolutionize the retail sector. There are few devices that have changed the way businesses operate like tablet computers. When Apple kickstarted the industry in 2010 with the introduction of the iPad, no one would have been able to see the reach that the technology would have.Many different sectors of the corporate world have incorporated the tablet and any number of corresponding mobile applications into daily operations. A recent Resource Nation article examined how one specific market, retail, has been able to improve productivity and the customer experience because of the device."From easier checkout and better customer service to mobile POS apps, the benefits of tablets to your store and your customers are innumerable," reads the article. "If you're not sure where to get started, … more

  • Mobile wallet gains support from major payment industry players

    The mobile wallet is poised to become the future of payment options. Last week at Harvard University a number of payment industry executives came together as part of the Innovation Project 2013. At the summit, a number of potential future technologies were debated but one thing was almost universally agreed upon - paying with your smartphone.At the event, some of the world's largest financial institutions and payment leaders like MasterCard and PayPal and dozens of tech start-ups like Scvngr were on hand to throw their support behind the mobile wallet. While the idea of using a smartphone application to make a payment is not new, the traction it is gaining with consumers is, and companies are ready to grab a portion of this emerging market.Will Graylin, the founder of a new mobile payment start-up ActPay, said during a presentation at the … more

  • NFC adoption remains slow in U.S.

    NFC chip adoption is still slow, despite years of hype. It seems that for the last few years, the "next big thing" in the payment industry was the inclusion of near-field communication (NFC) chips. It has been talked about by the credit card, ATM and smartphone industries, but so far the years of hype have not lead to actual adoption in the United States.In other markets like Canada and Europe, NFC and EMV (Europay, MasterCard and Visa) - a form of chip card technology - have become widespread. According to a recent article in TechWorld, despite the push by banks, retailers, mobile operators and device manufacturer to get NFC mainstream, consumers have not been given the devices to make it possible.Back in early September of last year, the rumored features for the latest iPhone 5 were rampant. One piece of speculation … more

  • Retail to be first EMV adoption shoe to drop

    Required EMV adoption will effect retail card transactions first. The adoption of EMV technology is a topic that will be making a lot of headlines over the coming months and years. MasterCard and Visa have laid out several deadlines that span from April 19 this year to October 2015 and the payment, banking and ATM industries to name a few, are starting to worry.In a recent ATM Marketplace article, Mark Smith - the vice president of an Kahuna Financial Solutions - examined the current state of EMV adoption across the entire payment industry and his findings can help merchants breathe a sigh of relief. According to Smith, EMV migration has already started in the U.S. and many institutions that support international travelers have the technology in use. On top of that, ATM providers have incorporated the system into machines in Canada … more

  • Latest Apple rumor confirms NFC technology for new iPhone

    The latest rumors from Apple confirm the inclusion of NFC technology in the latest iPhone. One of the biggest blows to near field communication (NFC) chip adoption in the U.S. came last year when Apple unveiled the iPhone 5 and the feature was not a part of the hardware. Had a company with the influence of Apple backed the technology, a number of applications and solutions would be in the pipeline to take advantage of it. Instead, many in the payment industry were left disappointed.However, the latest report from MacRumors, could change things. Quoting Japanese blog MacOtakare as its source, the piece says that both NFC and a fingerprint sensor are confirmed features in the next hardware update of the popular smartphone."Apple will use the fingerprint sensor functionality to enhance the security of NFC features such as mobile payments," MacRumors said on its report. … more

  • Customer experience is crucial component to mCommerce

    The customer experience will be key to the success of mCommerce. As every merchant is aware of by now, the use of mobile devices as part of a POS system is a trend that is not going away anytime soon. Major retailers like Apple, JCPenney and Walmart have incorporated mobile applications and devices into the standard checkout process and small boutiques are starting to add services like Square to improve the customer experience while keeping costs down.Despite the increased exposure of the technology, there is still a lot of ground to be covered before it can be considered the industry standard. During this year's Mobile World Congress convention, which was held at the end of February, business intelligence provider SAP surveyed 300 mobile industry experts about what the future could hold.According to the third annual survey, which … more

  • Study: 90 percent of college students use mobile devices to help them shop

    According to a recent survey, 90 percent of college students use their mobile devices to help them shop. Head to any area populated by college-age people and you are guaranteed to see an abundance of mobile devices being used to handle a number of different tasks. From searching the internet to answering emails to comparing prices, it seems like smartphones have become ingrained into many daily decisions of the younger generation.According to a recent study by Study Breaks and Campus2Careers, this also extends to the mCommerce realm. According to the report, 90 percent of college students use their mobile device to search for deals and coupons when they shop.Of the 689 student respondents, 51 percent "always" or "often" consult their smartphones to see if there is a deal to be had before making a purchase. Only 10 percent responded "never." On top of … more

  • Study: mCommerce processing to reach $800 billion by 2016

    As little as two years ago, the concept of mobile commerce or mCommerce, was foreign to major companies. While large enterprises have been aware of it for close to a decade, it was a pipe dream for many organizations. However, as the smartphone and tablet device and application markets have boomed, so too, have the mCommerce possibilities.According to a recent study by Ericsson mCommerce, by 2016, mobile commerce will process more than $800 billion globally. With this much money being handled on a yearly basis, the marketplace will need to evolve considerably over the next four years and new devices could emerge that change what mCommerce is all about.In a recent Mobile Commerce News article, Stephen Vagus spoke about how the marketplace has changed already. Specifically he … more

  • Are tablets set to kill the cash register?

    While MTV may have killed the radio star, many experts think the tablet has killed the cash register. At 12:01 a.m. on August 1, 1981 "Video Killed the Radio Star" kicked off the demise of radio. That was the first music video to be played on MTV, ushering in a new era of music that forever changed the way consumers enjoy it. There are few moments like this where everyone can unanimously agree that a game changing moment is happening before our eyes.The mobile payment industry has reached one of those moments as the tablet POS has killed the cash register. At least that is the opinion expressed in a recent Fast Casual article written by James Wester."Ever since Apple introduced roaming retail associates in its stores, all equipped with the tools to complete a transaction on the spot, retailers and restaurant owners have foreseen the death of the traditional cash wrap,& … more

  • MasterCard and Visa announce new mCommerce tools and services

    The mobile payment market seems to be expanding every day and the Mobile World Congress was the stage for two major payment players to push the industry even deeper. At the global conference for mobile innovation, MasterCard and Visa introduced their next steps into the mCommerce.MasterCard is launching MasterPass, an enhanced version of its mobile wallet Paypass. Visa, on the other hand, announced a partnership with a group of tech providers including Samsung that will expand its mobile payment program and enable third parties to connect to the systems.A recent article from ClickZ examines these announcements and what they could mean for the future of the mCommerce industry."We all know that the center of commerce will be these devices," Jim McCarthy, head of global product at … more

  • Walmart rolling out new self-checkout application

    Walmart is testing a new mobile application that lets customers scan and check themselves out. As the world of mobile commerce continues to grow, it is starting to take on a few different looks. The most common versions are the tablet POS terminal, where iPads take over for traditional cash registers and third party peripherals are plugged into smartphones that turn them into a point of sales system wherever they are.There is another system, however, that is starting to emerge and it furthers the self checkout trend that many retailers are implementing. Walmart is currently testing a self-checkout mobile application. Known as "scan & Go," it allows customers to scan barcodes of products they wish to purchase with their smartphone. When he or she is ready to check out they click done and a QR code is created that is scanned at the self-checkout terminal where … more

  • Square begins offering 'Business in a Box' iPad cash register system

    Some experts believe the iPad and other tablets will replace traditional cash registers as the norm as early as the end of the year. There are many examples of "blank in a box" products. Things like bully, filmmaker and USO in a Box are making one-stop-shops for those dealing with IT problems, making a movie or sending packages to American troops overseas.Now, this concept has come to the world of cash registers and mobile commerce. A recent article from Tab Times dives into the new Business in a Box bundle that has been released by San Francisco-based Square.The company burst onto the mobile payment scene in 2010 when it began offering its card reader plugin and corresponding applications for iOS and Android-based mobile devices. The system was an instant hit with small businesses that were now able to easily accept credit card payments, in some instances for the first time. Other industries, like the … more

  • Mobile applications the next step in consumer payments

    Smartphones and tablets are the next step in consumer payment options. Those that follow the payment industry know that the debate about credit cards killing the use of cash as a payment process has raged for some time. Now, however, a new method needs to be added to the list as the world of science fiction becomes science fact.Over the last few years, the functionality of smartphones and tablets has increased and the use of mobile devices as a payment option is a reality. Many large retailers like Apple have created applications that allow customers to make their own purchases, without the help of an associate. Other companies like Starbucks have apps that allow customers to pay at the register by scanning a barcode on the screen. Then there are companies like Uber - a car and taxi service - that runs entirely through a mobile application, including … more

  • Mobile commerce apps experiencing fastest growing adoption

    As more people use them, mobile devices are becoming a crucial tool for commerce. Many companies are starting to take mobile commerce, better known as mcommerce, more seriously as a viable revenue stream. As mobile devices and applications continue to increase in functionality, the use of these gadgets as a way to make money is becoming a crucial tool.According to the most recent numbers from Nielsen, seven of the top 15 major applications experiencing the fastest growing usage among Android users in the U.K. are commerce apps. The definition of these types of applications includes any in which digital products, retail items and experiences can be purchased.A recent article in Mobile Commerce News dissected the study."There are certain functions of mcommerce apps that are most popular among users, as well," read the piece. "For instance, even … more

  • Mobile payments come to JCPenney

    JCPenney has rolled out a mobile cash register solution. Anyone walking into a select number of JCPenney department stores today may notice something a little different when they go to make a purchase. After several months of talk and speculation, the retail chain officially started rolling out a new mobile payment solution.This has been in the works since former head of Apple retail and current JCPenney CEO Ron Johnson spoke about it during the Fortune Brainstorm Tech conference last summer. Johnson, who left Apple in November of 2011, was responsible for the mobile cash register system that can be seen at the popular retail stores.The new checkout system is based around Apple's iPod touch, much like the EasyPays that are seen in the company's retail stores. Every employee on the sales floor that holds one of these devices and can run a … more

  • New cloud compliance guidelines released by PCI SSC

    The PCI SSC released new guidelines for cloud payment compliance. One of the major concerns for the payment card industry (PCI) is ensuring the security of every transaction. However, there has been a recent debate over the use of cloud systems and how they should be incorporated into PCI compliance.Since 2004, the PCI Security Standards Council (PCI SSC) has maintained proprietary information for a data security standard (DSS) for handling all forms of payment card data. But the question of whether and how PCI DSS covers the cloud deployments has remained undecided and quality security assessors (QSAs) - who are trained in PCI auditing and consulting - disagree.A recent CIO article interviewed Chris Brenton, a PCI Cloud Special Interest Group contributor. He mentioned that previously, cloud PCI DSS was open to interpretation and QSAs debated whether … more

  • Mobile payment industry has several options for SMBs

    More options are hitting the market for companies looking to implement mobile devices into POS terminals. Mobile technology had influenced how we handle a number of different tasks. One industry on the cusp of a major mobile overhaul is payment processing and cash registers.In a recent report for Street Fight Magazine - a publication focusing on hyperlocal business - contributor Stephanie Miles examines a number of cloud-based POS systems that are on the market today and how it benefits small and midsize businesses (SMBs)."Cloud-based point-of-sale systems offer a number of benefits over traditional hard-wired systems, the most important of which (to many small business owners, at least) is a reduction in costs. Whereas the costs involved in a closed legacy system can be anywhere from $3,000 to $50,000, SMBs can be up and running with a cloud-based system for less than $1,000 (and even much … more

  • Smartphones revolutionizing the mobile salesmen

    Whether running a garage sale or making B2B sales for Apple, mobile payment options make the process easier. According to a report from comScore at the end of last year, there are more than 123 million smartphone users in the United States. With the increase in functionality of these devices, it is easy to see why executives in many industries have looked for ways to incorporate them into business operations. The payment industry has been no different.The study also found that the use of mobile devices to shop is growing by double digits with no signs of slowing down. This can be seen by the sheer amount of peripherals on the market that turn a smartphone into a mobile cash register.A recent CIO article features interviews with executives of several mobile payment providers to understand why companies should look into adopting mobile devices as a payment tool. One of the industry experts … more

  • Consumers show confidence in mCommerce

    Consumers confidence in mobile commerce has reached a new high. Nearly every industry has been affected by the increased functionality of mobile devices over the last few years. On top of that, there have been numerous reports during that same time frame that have proclaimed smartphones and tablets as "the next big thing" in a given market.One of these industries has been the mobile payment market and the concept of mCommerce. Despite the numerous proclamations, a new report shows that consumers worldwide are more confident in this form of payment than ever before. Released by mobile advertising company BuzzCity, the study shows that even with the security issues, customers what to go mobile.According to the report, last year, 27 percent of respondents admitted to having fears over payment security. This year those concerns fell to only 3 percent. Dr. … more

  • Most Merchants Unlikely to Surcharge Credit Card Sales

    Effective January 27, 2013 merchants in the U.S. region and U.S. territories have the option of adding a surcharge to Visa and MasterCard credit cards. Yet despite the media hype over these recent changes allowing merchants to charge up to a 4% surcharge on credit card transactions, the reality is few merchants are expected to implement additional fees at the point of sale.

    Most merchants will likely take a wait and see approach before contemplating adding surcharges, letting their closest competitors try it first.

    Another issue is that new application software to support surcharges has not yet been widely developed. One of the many stipulations if a merchant chooses to implement surcharge fees is that they must use a payment application which supports the following mandated POS … more

  • Mobile commerce hits local food trucks and fortune 500 companies alike

    The food truck industry is a prime example of a market that is exceeding thanks to mobile commerce. In Boston, it was recently announced that in the Spring and Summer, there will be 56 total food trucks, which is nearly four times the amount that were in existence in 2011. The city will see several local restaurants trying out a mobile version for the first time as well as some outsiders trying out the Hub. For residents, the influx of food options is great, especially if the owners have adopted a mCommerce solution so the busy clientele can pay with a mobile device.In many instances, the small and midsize business market has been the breeding ground for these kinds of mobile payment solutions, and it is easy to understand why. A food truck may provide the best grilled cheese, organic smoothie or pizza, but if they don't accept credit they are missing out on a large market.This is where … more

  • Tablet POS platforms gain steam with merchants

    Tablets have evolved from hot new computing device to changing a number of industries like POS terminals. Over the last few years, the cash register system has seen more competition than ever before because of the advancements in mobile technology. Many businesses that had been cash only - like food trucks or small mom and pop shops - can now embrace a new POS system that centers on smartphones and tablets.A recent article from TabTimes, features a profile of the start-up tablet POS terminal company Leaf. In the piece, Leaf CEO Aron Schwarzkopf was interviewed and admitted that designing a point-of-sale system based entirely around a tablet was not met with much enthusiasm."When we, as a small company, told our investors we saw an opportunity in building a commercial tablet, everybody wanted to kill me,” said Schwarzkopf. “No-one in the founding team had any experience in building hardware … more

  • Tablet POS terminals to increase adoption in 2013

    Tablet POS systems could have a major impact on the payment industry in the next year. One of the more interesting discussions in retail circles is about the future of the POS terminal. For years, the place where customers made payments didn't change - a counter with a cash register. While the technology did advance  - adding devices like a credit card reader - the general concept did not. However, the introduction of mobile technology is offering a new solution that could have a large impact in the next year.A recent guest column for Retail Info Systems News by Jay Graham - the vice president of tech solutions at Randstad Technologies - dove into a number of different trends that will affect the point of sales industry in 2013. Several of his predictions, like social media integration, customized marketing and increased customer loyalty programs, will not change how … more

  • Despite setbacks, NFC chip future is not dead

    The iPhone 5 featured payment options, but no NFC chip, despite rumors to the contrary. One of the major mobile payment story lines from 2012 was the iPhone 5 and what it didn't have - a near field communication (NFC) chip. The rumor mill was rampant with speculation that the hardware would incorporate an NFC chip when it was officially unveiled. Unfortunately for fans of the innovative feature, the September 12 press event came and Apple introduced PassBook - a payment application - and no NFC adoption.This was the final blow in what was a rough few months for the technology. The Google Wallet, which used the NFC, failed to gain much traction with consumers while alternative payment options like LevelUp and QR codes and cloud-based solutions through PayPal and Square gained momentum.A recent article from Barron's examined the mobile payment industries and, more specifically, … more

  • MasterCard helps push EMV standard in U.S. market

    MasterCard is helping to push EMV adoption in the U.S. The payment industry in the United States has been much slower to adopt recent technologies than the rest of the world. A perfect example of this is the deployment of the EMV standard. In many markets like Europe and Canada, EMV and near field communication (NFC) chips have been deployed in a number of payment, ATM and credit/debit card solutions, however, the U.S. has been a slow adopter.Some experts have pointed to the rise of smartphones and the fact that the technology was not included in the iPhone 5 as reasons why it will not take off stateside. Others believe a rollout is inevitable.The debate may be changing if a recent announcement from MasterCard goes the company's way. According to a press release, the company is making some of its proprietary technology solutions available to … more

  • Mobile providers look to incorporate EMV

    Mobile payments are on the verge of adopting EMV technology. The use of mobile devices as a POS terminal is a growing trend in the retail and small business world. For some time, Apple's retail stores have been using iPods and a specially designed application to act as mobile cash registers. Other major outlets like JC Penney and Urban Outfitters have announced and started to implement plans to fully switch to this kind of solution also.Many small and midsized businesses have also adopted some form of mobile payment solution. Whether its the Square system - a tiny plug in for a smartphone that allows the user to process credit and debit card payments - or a Verifone terminal. However, as with any payment solution, security remains a problem.Ensuring PCI compliance and avoiding card fraud from skimming are concerns for businesses in any market. … more

  • 2013 to be the year of mobile payments

    According to a report, 2013 will be the year of mobile payments. The way that merchants can accept payments seems to be growing at an exponential rate. Cash and credit has been joined by mobile applications, EMV systems and near field communications (NFC) technology. While the solutions are by no means brand new, according to one expert they have reached the tipping point or infiltrating the mainstream. In a recent guest column for Computer Business Review, Pat Carroll, the CEO of ValidSoft - a mobile payment fraud prevention company - gave his outlook on what the payments industry can expect in the next year. According to Carroll, as consumers become more comfortable with mobile devices, the shift toward mobile payment options is going to be quicker than many experts are predicting. "2013 is going to be the year of mobile payments more generally, … more

  • Mobile payment market to reach 90 billion annually in 2017

    The mobile payment market is gearing up for an interesting 2013. In New York City last week, Retail's Big Show 2013 - the National Retail Federation (NRF) convention and EXPO - was held, which features many innovations on display that could play a part in future payment features. One of the major areas of conversation on the showroom floor was the impact of mobile payments.According to recent Forrester Research forecasts, the U.S. mobile payment industry will reach $90 billion in 2017. That is a increase of 48 percent compound annual growth rate (CAGR) from the $12.8 billion that was spend in 2012.Denee Carrington - the main author of the report - recapped the survey in a recent Forbes article. She laid out some of the trends that will play a major role in the growth of mobile payments in the next four years."Mobile proximity payments are currently the … more

by Ty Hardison

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