Contents tagged with Mobile Commerce

  • How a tablet POS system is helping restaurants succeed

    April 02, 2014
    A tablet POS system is helping restaurants improve operations.

    The use of mobile point of sales solutions is growing as more organizations start to realize what is possible with these tools.

    A recent guest column from Business Solutions examined the different ways the restaurant industry has been able to improve operations through the use of mobile POS systems. These improvements include:

    Turn tables faster - With improved efficiency in the front of house, businesses are able to speed up processes by eliminating double order entry and paying the bill. With the time spent at the table shortened, companies increase the number of people they can see in a single service.

    Improve sales numbers - With a digital format, restaurant owners can add more in-depth information to the menu, helping customers make more informed decisions. The devices can … more

  • Is mobile commerce killing the credit card

    April 02, 2014
    Is mobile commerce pushing the end of the credit card.

    This blog has dove deep into the challenges that come with protecting customer-made credit card payments. The inclusion of chip-and-PIN technology and the EMV deadline that is inching closer every day has often been seen as a monumental step in card security when it becomes widespread.

    However, a recent report from KTVU -- an Oakland, California news outlet -- argues that the use of credit cards could be obsolete. This idea is framed around the story of Regina Stidam, a local resident who had her credit card stolen while sitting at a restaurant. The criminals then went across the street to Target and purchased $1,800 worth of gift cards.

    Despite having security measures in place, anyone who has made a transaction by card at Target knows how easy it can be to fake. The … more

  • Mobile POS services more popular with taxi drivers

    February 27, 2014
    Many taxi services are using mobile POS systems.

    Many small businesses that work in non-traditional means have been forced to get creative when it comes to accepting payments. For example, attendance at farmers markets and craft fairs can be a great way for some companies to get their name out and connect with their customers. However, traditionally it can be challenging to accept payments other than cash when making sales in a parking lot surrounded by other small businesses.

    This has changed in recent years thanks to the boom of mobile technology and third party payment applications. In a recent column for GeekWire, Taylor Soper profiled taxi drivers and how the industry has embraced mobile devices for payments.

    In the piece, Soper talks about a two week stay he had in Seattle where, to his surprise, nearly every cab he was … more

  • USPS deploys mobile commerce solutions

    January 06, 2014
    The USPS has deployed mobile commerce options.

    The impact of mobile technology on the retail industry is easy to see. Aside from consumers using smartphones to make purchases and compare pricing, merchants have put them in the hands of associates to help them answer customer questions and allow them pay from any location in the store.

    However, mobile commerce goes far beyond brick-and-mortar stores. According to a recent article from the Postal News, the United States Postal Service is rolling out a new program that will put mobile point-of-sale systems in the hands of delivery drivers and sales associates. Known as mPOS, the hardware consists of an iPod Touch and a small mobile printing device that can do receipts and postage. This allowed the organization to scan and accept prepaid packages, scan pickups as delivered, sell … more

  • Merchants should gift themselves mobile POS systems

    January 06, 2014
    Every merchant is in the middle of feeling the holiday rush that has only intensified over the last few weeks. With just a few shopping days left in the holiday season, lines are out the door, as consumers need to make last minute purchases. This added pressure to make sales can cause stress for shoppers and associates alike.

    A recent article from Retail Information Systems News makes the case for mobile commerce point of sales machines, which could be the perfect gift for businesses to give themselves when it comes time to improve sales.

    "A mobile POS system benefits both the retailer and the consumer by creating an approachable workforce that offers improved customer experience, while simultaneously streamlining behind-the-scenes processes," the article reads. "However, … more

  • What does 2014 have in store for the payments industry

    January 06, 2014
    What will 2014 have in store for the payments industry.

    There have been several innovations over the last few years in the retail industry that are geared toward pushing the cash register to a new level. This trend is just getting started.

    A recent article from Business News Daily examined the retail landscape, calling 2013 a "monumental year" in the industry. This declaration is made with the backing of technology solutions that have taken hold and altered the POS process. These include services like mobile commerce and online shopping.

    One of the more interesting changes that will gain steam in 2014 is mobile wallet adoption by consumers. According to the article, in November 2013, there were 100 million users in China that relied on the Alipay Wallet - a mobile payment application. Consumers that use the app are able to purchase … more

  • Seattle Seahawks use mobile POS system to get fans out of line and back to the game

    December 20, 2013
    The Seattle Seahawks have rolled out mobile commerce options to speed up fan transactions in the gift shop.

    Fans of the Seattle Seahawks football team and Seattle Sounders soccer team are known for being some of the most passionate you can find. At a recent Seahawks home game, 64,338 individuals packed CenturyLink Field and set a world record for noise at a sports stadium at 136.6 decibels. Fans with this much passion want to watch the game and not wait in line for merchandise, food and beverages while the action is taking place.

    This is why the Seahawks have decided to upgrade their point of sale system and deploy a mobile solution that will help speed up wait times and improve revenue in the process.

    A recent article from CIO featured an interview with Nick Johnson, an IT specialist for the Seahawks. With the team being one of the … more

  • Mobile POS security an 'afterthought'

    December 16, 2013
    According to an expert, mobile payments security is an afterthought.

    Many retailers have been rolling to smartphone and tablet POS systems over the last year as a way to improve customer experience. It is much easier for customers to get in and out of a crowded store when the associate helping them find a product can also process the transaction on a mobile POS system right in the aisle. This also cuts the lines at the registers down dramatically during busy hours.

    However, mobile commerce in this manner is still a new phenomenon that is being tested and has kinks to be worked out — specifically when it comes to security.

    A recent article from Dark Readings featured an interview with Mike Park, the managing consultant at Trustwave. He and his team have been testing mobile POS security and found a flaw where a stolen … more

  • What will the payment industry face in 2014?

    December 04, 2013
    Mobile commerce will play a major role for retailers in 2014.

    As 2013 comes to a close, experts are creating their lists of things that people can look forward to next year. The payment industry is no different and 2014 could have a number of changes in store.

    A recent article from Convenience Store Decisions examined several of the major issues that organizations will need to deal with in 2014. One of them is the impact of mobile commerce options for retailers. This includes several different components including consumers preferring to pay with a mobile device and the need for NFC technology at the cash register.

    The article mentions that there will be a projected 24 million mobile devices in the hands of customers by 2020. As more consumers use their smartphones for daily tasks, it becomes more likely that they would prefer to use … more

  • Are merchants ready for the year of mobile POS systems?

    December 03, 2013
    Mobile POS systems could be front and center in 2014.

    There is no question that mobile devices are playing a major role in several different aspects of the business landscape. From the ability of employees to work remotely to using applications as a way to improve and streamline information gathering, there are countless ways that organizations can use these gadgets to take their company to the next level.

    A recent article from QSR Magazine asked the question "is 2014 the year of the mobile point of sale system?" The piece features an interview with Jared Isaacman, the CEO of Harbortouch, a cloud and tablet POS provider, and his answer is "yes." He mentioned that the technology has evolved rapidly and will continue to do so as the mobile technology sector continues to integrate with the rest of the business world.

    When it comes to … more